Initial Business Response /* (1000, 5, 2015/03/04) */
I spoke with the customer on 3/4/to determine if they would like a second technician to evaluate the system at no chargeExplained to them that if the parts were under warranty we could also pursue that avenue, but at the end of the day we
wanted to first make sure that they were comfortable and second make sure they were 100% satisfiedI was told that it was appreciated and if we could just refund the $*** that would be the bestA check was cut and mailed out immediately
Initial Business Response /* (1000, 5, 2015/03/04) */
I spoke with the customer on 3/4/to determine if they would like a second technician to evaluate the system at no chargeExplained to them that if the parts were under warranty we could also pursue that avenue, but at the end of the day we
wanted to first make sure that they were comfortable and second make sure they were 100% satisfiedI was told that it was appreciated and if we could just refund the $*** that would be the bestA check was cut and mailed out immediately