JMS Concrete

The product has been corrected and shippedThe customer has been emailed the shipping information and corrected product should be received within daysIf there are any other questions, please contact me at ***@easy123art.com

Thank you for your inquiryPlease note that your order shipped last week and an automated email was sent to you regarding the delivery informationHere is the link to your delivery tracking: https: [redacted] Kind regards, [redacted] ***

the matter was resolved to my satisfaction.Thank you

This letter is in response to an open case regarding Ms [redacted] ***Here are the actions taken and information regarding the case[redacted] The Ohio customer has been contacted by letter and the original photograph has been returned[redacted] We no longer accept mail orders and original customer photographs for processing[redacted] The customer's credit card was never charged.If you have any questions regarding the case, please call me at [redacted] Thank you for your time.President

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Thank you Revdex.com I received the complete and correct order on November

I am not aware of any prior notification from this customer regarding an issue with paints. However, it is not uncommon with freezing temperatures to have an issue with paint that is unusable. We are reshipping as conditions permit. Customer has been notified by email.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

the matter was resolved to my satisfaction.Thank you.

Thank you for your inquiry. Please note that your order shipped last week and an automated email was sent to you regarding the delivery information. Here is the link to your delivery tracking:...

https:[redacted]Kind regards,[redacted]

The product has been corrected and shipped. The customer has been emailed the shipping information and corrected product should be received within 2 days. If there are any other questions, please contact me at [redacted]@easy123art.com.

This letter is in response to an open case regarding Ms. [redacted]. Here are the actions taken and information regarding the case.* The Ohio customer has been contacted by letter and the original photograph has been returned.* We no...

longer accept mail orders and original customer photographs for processing.* The customer's credit card was never charged.If you have any questions regarding the case, please call me at [redacted]Thank you for your time.President