JN Group Holdings

Went to JN Chevorlet to purchase a Chevy Colorado using my USAA certificate instead of honoring it (receiving the invoice price) the fleet manager, Billy, said he would charge me $over the MSRP since I was ordering the vehicle versus buying from their existing inventory showcased on their lotAfter speaking to another representative, he agreed to sell me a (close to what I wanted) vehicle for $under MSRP but I had to wait days because it was being shipped inI reluctantly agreed and paid a deposit of $to reserve my vehicleApproximately 1/months later and after calling JN Chevy several times to follow up on the status of my shipped vehicle, Billy calls me to tell me the truck isn't mineThey inadvertently had it reserved for someone elseHe precedes to tell me I can put my deposit down on another truck or get a refundI asked him why it took so long for them to realize they gave my truck to someone else when I called them a few times before to check on the status and I placed a deposit so this wouldn't happenHe says it happensI did get my deposit back after dealing with them several more timesI took my business to Servco Waipahu and Ricky ordered my truck, gave me a tracking number and honored the USAA certificate with no hassleI'd like others to know this company was unprofessional, dishonest, offered over inflated prices, and didn’t honor the USAA certificate; so be very careful if you decide to deal with them