We are in receipt of your letter dated 4/8/2015. Mr*** contacted your office on 4/2/2015, was sent the photos on 4/7/2015, see confirmation attached, and we received your letter 4/8/Clearly this was satisfiedWe apologized several times for the delay, our server went down and
we were unable to access our data bases for almost weeks. Also, Mr*** is very confused. The photos that he references were completely free of charge. The $payment that he is referring to was a deposit that was received by us toward the workshop his son *** registered forThe total cost of the workshop is $and after deposit is payable at $per week. Which brings me to a counter complaint Mr***’ son, ***, attended classes, 3/19/and 3/26/and did not make a payment on either day, so at the very least, we are owed $*** *** committed to $whether the classes were completed or not. We would very much like to resolve this matter, please advise, thank you in advance, *** *** *** *** * *** *** *** *** *** ***
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We are in receipt of your letter dated 4/8/2015. Mr*** contacted your office on 4/2/2015, was sent the photos on 4/7/2015, see confirmation attached, and we received your letter 4/8/Clearly this was satisfiedWe apologized several times for the delay, our server went down and
we were unable to access our data bases for almost weeks. Also, Mr*** is very confused. The photos that he references were completely free of charge. The $payment that he is referring to was a deposit that was received by us toward the workshop his son *** registered forThe total cost of the workshop is $and after deposit is payable at $per week. Which brings me to a counter complaint Mr***’ son, ***, attended classes, 3/19/and 3/26/and did not make a payment on either day, so at the very least, we are owed $*** *** committed to $whether the classes were completed or not. We would very much like to resolve this matter, please advise, thank you in advance, *** *** *** *** * *** *** *** *** *** ***
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