JobFox, Inc

Review: Purchased resume writing services for $274.00 and service was never rendered. Attempts to contact company went unanswered.

Purchased 10/31/11

Confirmation [redacted]Desired Settlement: Refund full amount paid $274.00

Review: I purchased a resume makeover and the makeover was not completed. What was provided was the same resume I originally submitted with a new font and added blocks of color. The selling ad and individual I spoke with both stated the resume would be completely re-written with industry appropriate language to attract employers attention with bold use of action words and statements, etc. I sent several emails with my complaints to JobFox and was told the resume could be re-written. I had already spent over 5 weeks waiting for the original re-write and told them that this was unacceptable because the original offer by JobFox was to have the resume re-written within one week. JobFox refused to discuss the matter and sent the matter to collections where this is now on my credit report. I have made a series of payments per my original contractual agreement with them. I want this off of my credit report and since I did not receive the product want the monies I did pay, returned.Desired Settlement: JobFox refused to discuss the matter and sent the matter to collections where this is now on my credit report. I have made a series of payments per my original contractual agreement with them. I want this off of my credit report and since I did not receive the product want the monies I did pay, returned. I wish there was a way for restitution because of the damage to my credit as I have had stellar credit>749 for years and now my credit score is 700 since this collections issue. I am not going to pay for something I did not receive. Thank you for your help with this matter.