As I stated in my first response, I tried many times to finish the job and make customer happy but she would not even let me see what she was unhappy with or even have a conversationshe will not even speak to me The customer was unhappy with her tile selection for the niches and I tried to make her happy and said I would replace the tiles and measured exactly with her friend who owns a tile store,, she was going to cut them and I was going to replace it at no charge...now she is saying I wouldn't change itTOTAL LIEThe house is yrs old not one wall, floor, or ceiling is straight so its was impossible for any thing to be 100% straightthere is absolutely no tripping hazards any whereand the other tile companies who don't want to " fix the mess" is because there is no mess to fix and wouldn't be worth sending any one to fix something so minor....the job was not complete because her friend did not order enough grout for the floor , kitchen was not installed and customer did not have vanity and plumbing fixtures yetCustomer was happy with job the day I left and gave me $8000($and $checks) and held back $because there was about 2-days left .then a week later she bounced $check .If I came back when she was ready I would have fixed any thing she was unhappy withBut that day never came and I tried MANY TIMES to finish but for the first time in yrs of business she would not let me or even speak to me???So customer has $of my money and want me to give her back $and pay my plumber to make several trips because she doesn't have everything ready and pay him to finish????
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]I have attached photos of the substandard job that was done The fact that Joe C [redacted] keeps implying that he did nothing wrong shows me his lack of character The photos show how poorly he did the tile work In addition, he used Romex in a building that is stories tall That is against code and is cause for a violations He should be fined.To say there is nothing wrong and that is why no one wants to fix it, well again shows his immaturity and lack of him having any pride in his workI am a single mother, single woman who put her trust in a contractor that came in and destroyed my apartment The reason I did not let him in again is because he already did so much damage and I couldn't allow him in to damage the apartment any further He made me cry on numerous occasions I specifically told him I was not happy with his work and told him to take it down and he told me point blank NO How was I suppose to argue with three men standing over me in my apartment I wanted him out He has cause so much physical damage and has caused me so much emotional stress It is two months later and I still cannot move into the apartment He can try to bully me in these emails, but from the bottom of my heart, I truly believe he knows he did me wrong and his trying to bully and manipulate me It is all very sad And now I am paying other contractors to come in and fix his mess Shame on him [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
As I stated in my first response, I tried many times to finish the job and make customer happy but she would not even let me see what she was unhappy with or even have a conversationshe will not even speak to me The customer was unhappy with her tile selection for the niches and I tried to make her happy and said I would replace the tiles and measured exactly with her friend who owns a tile store,, she was going to cut them and I was going to replace it at no charge...now she is saying I wouldn't change itTOTAL LIEThe house is yrs old not one wall, floor, or ceiling is straight so its was impossible for any thing to be 100% straightthere is absolutely no tripping hazards any whereand the other tile companies who don't want to " fix the mess" is because there is no mess to fix and wouldn't be worth sending any one to fix something so minor....the job was not complete because her friend did not order enough grout for the floor , kitchen was not installed and customer did not have vanity and plumbing fixtures yetCustomer was happy with job the day I left and gave me $8000($and $checks) and held back $because there was about 2-days left .then a week later she bounced $check .If I came back when she was ready I would have fixed any thing she was unhappy withBut that day never came and I tried MANY TIMES to finish but for the first time in yrs of business she would not let me or even speak to me???So customer has $of my money and want me to give her back $and pay my plumber to make several trips because she doesn't have everything ready and pay him to finish????
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]I have attached photos of the substandard job that was done The fact that Joe C [redacted] keeps implying that he did nothing wrong shows me his lack of character The photos show how poorly he did the tile work In addition, he used Romex in a building that is stories tall That is against code and is cause for a violations He should be fined.To say there is nothing wrong and that is why no one wants to fix it, well again shows his immaturity and lack of him having any pride in his workI am a single mother, single woman who put her trust in a contractor that came in and destroyed my apartment The reason I did not let him in again is because he already did so much damage and I couldn't allow him in to damage the apartment any further He made me cry on numerous occasions I specifically told him I was not happy with his work and told him to take it down and he told me point blank NO How was I suppose to argue with three men standing over me in my apartment I wanted him out He has cause so much physical damage and has caused me so much emotional stress It is two months later and I still cannot move into the apartment He can try to bully me in these emails, but from the bottom of my heart, I truly believe he knows he did me wrong and his trying to bully and manipulate me It is all very sad And now I am paying other contractors to come in and fix his mess Shame on him [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]