January 6, [redacted] , Dispute Resolutions SpecialistRevdex.comDear Ms [redacted] ,Thank you for contacting me regarding this matter I was made aware of this situation early October when I took on the role of Property ManagerAt which point, I was advised by our Regional Director, [redacted] ***, to contact a mold remediation company [redacted] was contacted on 10/10/the day I discovered the issue at handAt which point we contacted Ms [redacted] to advise her that an appointment had been scheduled for 10/12/on which date [redacted] was to test the unit for moldTesting was conducted on 10/12/of which the unit tested positive for mold and remediation was conducted on 10/26/Ms [redacted] then returned to the office on November 28, and reported another leak in her other bathroom I sent maintenance November 28, to find and repair leak from the unit above For compensation of her being patient, we gave her a $credit on her December pro-rated rent because she was moving out Ms [redacted] appeared completely satisfied when she left our community.Sincerely, [redacted] Property Manager
January 6, 2017*** ***, Dispute Resolutions SpecialistRevdex.comDear Ms***,Thank you for contacting me regarding this matter I was made aware of this situation early October when I took on the role of Property ManagerAt which point, I was advised by our Regional
Director, *** ***, to contact a mold remediation company*** was contacted on 10/10/the day I discovered the issue at handAt which point we contacted Ms*** to advise her that an appointment had been scheduled for 10/12/on which date *** was to test the unit for moldTesting was conducted on 10/12/of which the unit tested positive for mold and remediation was conducted on 10/26/16. Ms*** then returned to the office on November 28, and reported another leak in her other bathroom I sent maintenance November 28, to find and repair leak from the unit above For compensation of her being patient, we gave her a $credit on her December pro-rated rent because she was moving out Ms*** appeared completely satisfied when she left our community.Sincerely,*** ***Property Manager
January 6, [redacted] , Dispute Resolutions SpecialistRevdex.comDear Ms [redacted] ,Thank you for contacting me regarding this matter I was made aware of this situation early October when I took on the role of Property ManagerAt which point, I was advised by our Regional Director, [redacted] ***, to contact a mold remediation company [redacted] was contacted on 10/10/the day I discovered the issue at handAt which point we contacted Ms [redacted] to advise her that an appointment had been scheduled for 10/12/on which date [redacted] was to test the unit for moldTesting was conducted on 10/12/of which the unit tested positive for mold and remediation was conducted on 10/26/Ms [redacted] then returned to the office on November 28, and reported another leak in her other bathroom I sent maintenance November 28, to find and repair leak from the unit above For compensation of her being patient, we gave her a $credit on her December pro-rated rent because she was moving out Ms [redacted] appeared completely satisfied when she left our community.Sincerely, [redacted] Property Manager
January 6, 2017*** ***, Dispute Resolutions SpecialistRevdex.comDear Ms***,Thank you for contacting me regarding this matter I was made aware of this situation early October when I took on the role of Property ManagerAt which point, I was advised by our Regional
Director, *** ***, to contact a mold remediation company*** was contacted on 10/10/the day I discovered the issue at handAt which point we contacted Ms*** to advise her that an appointment had been scheduled for 10/12/on which date *** was to test the unit for moldTesting was conducted on 10/12/of which the unit tested positive for mold and remediation was conducted on 10/26/16. Ms*** then returned to the office on November 28, and reported another leak in her other bathroom I sent maintenance November 28, to find and repair leak from the unit above For compensation of her being patient, we gave her a $credit on her December pro-rated rent because she was moving out Ms*** appeared completely satisfied when she left our community.Sincerely,*** ***Property Manager