Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint I don't understand that the transition is a reason for not refunding the deposit, and the deposit was paid to the Bright Academy, not the owner
Regards,
Hi As we told the customer the school is under a new ownership with a new license to operate and I did not collect their depositThe day we took over the operation of the school on 12/1/this student was not part of the roster and I haven't seen themHow would we refund fees we did not
collect for a student who is even contractually with us? Any student who is enrolled at the school is entitled to a refund provided they give us days noticeBest regards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint I don't understand that the transition is a reason for not refunding the deposit, and the deposit was paid to the Bright Academy, not the owner
Regards,
Hi As we told the customer the school is under a new ownership with a new license to operate and I did not collect their depositThe day we took over the operation of the school on 12/1/this student was not part of the roster and I haven't seen themHow would we refund fees we did not
collect for a student who is even contractually with us? Any student who is enrolled at the school is entitled to a refund provided they give us days noticeBest regards