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Joe Tobin's Total Refrigeration

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Joe Tobin's Total Refrigeration Reviews (3)

I contacted this business and since I needed my restaurant's compressor to be fixed as soon as possible, I had Mr*** comeMr*** then proceeded to fix the compressor and I paid him in full, but as the week came, my refrigerator's temperature continuously dropped every dayI then decided to contact Mr***, but I received many delaysSince Mr*** had a lack of professionalism, I called another company to fix my ongoing issueThe new company then told me that the compressor that was supposedly "fixed" was just an old compressor, the new company even took pictures to show me what an old and a new compressor looked likeAfter I heard this news, I decided to contact Mr*** once again to arrange a refund for the lack of agreement

I contacted this business and since I needed my restaurant's compressor to be fixed as soon as possible, I had Mr*** comeMr*** then proceeded to fix the compressor and I paid him in full, but as the week came, my refrigerator's temperature continuously dropped every dayI then decided to contact Mr***, but I received many delaysSince Mr*** had a lack of professionalism, I called another company to fix my ongoing issueThe new company then told me that the compressor that was supposedly "fixed" was just an old compressor, the new company even took pictures to show me what an old and a new compressor looked likeAfter I heard this news, I decided to contact Mr*** once again to arrange a refund for the lack of agreement

On July I received a call from Ms.*** that the walkin freezer at her restaurant was not coldI checked the unit out and found her compressor would not start it had to be replacedMs*** gave me her approval to proceed with the repair.I purchased a new compressor from ***
*** order # *** compressor model # *** Serial #***I have copy of sales order stating this with a purchase date of 6/28/I installed the NEW compressor, start components, liquid line filter dryer and new High Low pressure control on that dayAprox days later Ms*** called and said her fan unit {evaporator} inside the freezer was icing up everyday for over aweek I told her she should have called sooner she informed me" her husband was getting rid of the ice but today he is off and I don't know what to do"I went out to her restaurant right away and found it low on Freon I checked for leaks with my electronic leak detector but couldn't find a leak I informed Ms *** of my findings and recommended a additive that seals small leaks from the inside out she was hesitant so I told her that we know it takes five weeks to get to the point of emergency so I told her I would top off the Freon while she discussed it with her husbandI never heard from her till the of august that the freezer was having problems againI told her I was sorry but I'm in Omaha for my Grandsons birthday for four days she informed me she could waitAfter that call she called and called I told her you don't have to keep calling I can not help you till Monday or Tuesday AugustI am in NebraskaWhen I got back she called many many times finally I told her that's iut I've had enough the leak is not on one of my welds i'm not responsible for anything but the Compressor call some one else if there is a issue with the compressor let me know as it is under warrantyon Wendesday she sends me a text about A company she called told her none of the parts I billed her for was replaced and she wanted a refund I texted her saying that's not true look at the serial number on the compressor the first two numbers are the year and besides I just bought it is warrantied for one yearShe never responded to methen on SeptI get a letter from Ms*** in the mail with pictures and one of the pictures shows a compressor with the serial number clearly visible I compare it to my receipt from *** *** and it matches ***So I hope this satisfies Ms*** I can provide copies of the receipt from *** or if you prefer you can contact *** *** yourself at *** *** is the branch Manager.I have asked him to assist you with any information you my needIf my dates don't completely match it is not intentional its the best I can recollect Thank You *** ***

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