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Joe's Studio Automotive

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Reviews Joe's Studio Automotive

Joe's Studio Automotive Reviews (4)

Dea [redacted] Our company Pesoto LLC got the postal mail from you about the customer concernI would like to inform you that we have hour video recordingWe have already shown this customer the video where he saw that the box was really emptyAdditionally, we expressed our willingness to help him to solve this problem with [redacted] , however, customer refused our offer (maybe he had already got the compensation from [redacted] )If needed we can demonstrate document about his refusal Thank you for your interest, Pesoto LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below For this message I attached screen from FedEx website, where it is seen that the order was delivered to the warehouse Pesoto, employee Pesoto - [redacted] , signed the receipt of the orderPesoto trying to shift the blame to [redacted] , but signature in receiving indicate that [redacted] delivered complete orderIn the video, which to you reported Pesoto - can not see anything! And most likely that video is the staging!According to the rules Pesoto - responsible for the parcel, which is delivered to the warehouse Pesoto (signature in receiving employee Pesoto) - responsible Pesoto, and in the case of loss of contents parcel - Pesoto must return the full cost, but Pesoto decided to break its own rules - accusing [redacted] Regards,

Dea* *** Our company Pesoto LLC got the postal mail from you about the customer concernI would like to inform you that we have hour video recordingWe have already shown this customer the video where he saw that the box was really emptyAdditionally, we expressed our willingness to
help him to solve this problem with ***, however, customer refused our offer (maybe he had already got the compensation from ***)If needed we can demonstrate document about his refusal Thank you for your interest, Pesoto LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
For this message I attached screen from FedEx website, where it is seen that the order was delivered to the warehouse Pesoto, employee Pesoto - ***, signed the receipt of the order. Pesoto trying to shift the blame to ***, but signature in receiving indicate that *** delivered complete order. In the video, which to you reported Pesoto - can not see anything! And most likely that video is the staging!According to the rules Pesoto - responsible for the parcel, which is delivered to the warehouse Pesoto (signature in receiving employee Pesoto) - responsible Pesoto, and in the case of loss of contents parcel - Pesoto must return the full cost, but Pesoto decided to break its own rules - accusing ***
Regards,

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