JoeBlue Pest Control Reviews (1)
Review: We (my landlord and I split the cost) contracted Joe Blue pest control for a be bug problem. They sent and exterminator on the first appointment everything went fine. We set a time and date for the 2nd appointment. (July *, 3:00pm) nobody showed up, or called. My landlord ([redacted]) contacted them to find out what happened, they claimed to have left us messages canceling the appointment, nobody was actually contacted. The secretary ([redacted]) called me on 7/* to reschedule so we rescheduled for 7/* at 3:00pm. I also requested a return on some of the money because the services they promised were not provided correctly. She told me that I would have to talk to her boss "[redacted]" and that she would have him call me. I have called her at least four times to talk to "[redacted]" he's never in the office, she claims to have forwarded the message, but I have not heard back form him yet. The secretary has repeatedly been rude to me when all I want is to talk to somebody who is going to take responsibility for this mistake. My roommate had to leave the house at 3:30 today (7/*) the exterminator still was not at the apartment when she left. I was very clear in informing them that they had to be there before 3:30pm, He arrived at 3:45pm. That makes him two days and 45 minutes late. Now my land lord has to go out of his way to let this guy in. We also now have to wash all our stuff again, because they never showed up. This has now cost us a lot of extra time and money because they can't do there jobs properly. I tried to contact [redacted] several times in the past two days to resolve this matter. Something needs to be done, I would like a partial refund. Thank you
JoeBlue Pest Control rating
Category: PEST CONTROL SERVICES
Address: 5 Douglas Street, Inwood, NY, 11096
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