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Joe's Burner Service

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Joe's Burner Service Reviews (1)

Service performed on 3/15/13, furnace failed on 4/25/13. Re-serviced on 10/23/13 when heating season resumed due to dirty equipment.Called this local service company to clean and service my residential oil-fired forced hot air furnace. They performed the service on 3/15/13. The furnace failed at or around 4/25/13. The heating season was more or less over at that time so we had the furnace looked at on 10/23/13 by a new service company. The new tech. indicated that the furnace was "extremely dirty (plugged) same with oil filter and pump strainer, had to blow the line." The first service company does not return my calls since I discovered their furnace service only apparently lasts for 6 weeks or so.Desired SettlementThe first service company should refund the cost of their service trip since it apparently was not effective for the expected interval of once a year.Business Response I DID DO THE CLEANING ON HIS HEATING SYSTEM BACK IN MARCH AND I HAVE NOT HEARD FROM HIM SINCE TILL I RECEIVED THIS EMAILFinal Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I called their phone number and did not get a response. I waited two weeks and it became apparent that I would not get a call back after a second call went unreturned. The bottom line is the service they performed did not prove to be effective. The service company I hired this fall advised me that the system was so dirty that it would appear that no service had been done recently.

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Description: Heating & Air Conditioning, Heating Contractors

Address: 1 State St # 1500, Boston, Massachusetts, United States, 02109


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