Joe's tv repair Reviews (1)
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Joe's tv repair Rating
Description: Television & Radio - Service & Repair
Address: 1109 Tabb Avenue, Hopewell, Virginia, United States, 23860
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Review: Joe was called to service our tv on July 23rd. He was paid $65 to evaluate the problem and provide a possible resolution (the tv would not turn on.). Joe provided an estimate for repair ($310) and returned on July 24th to make the repair, at which time we paid the remainder of the balance by check in the amount of $263. Later that evening, the tv began to malfunction; the screen goes black and the audio stays on. I asked joe about a potential refund and he explained he knew what the problem was and that he could fix it, that he used the wrong parts and he would get the correct parts. He promised if this did not work he would provide a full refund. He returned on July 28th to pick up the tv and brought it back on July 30th saying it was fixed. Shortly after the tv began to malfunction again, at which point I contacted joe. He refuses now to honor his 1yr warranty or the promise to refund. When I asked for him to come look at the tv he said he had just left for vacation, which was a lie bc my friend is his neighbor and confirmed that he was in fact at his residence. We feel that we were scammed and plan to take him to small claims court in hopes to resolve the issue.Desired Settlement: $312 refund