John Allan Club

Dear Chicago members: Over the past weeks and months we have been working to complete the closing of the Chicago club and to determine the status of memberships impacted by the closureNow that we have completed the wind-down of the Chicago club, which included the collection of club assets and the payment of club creditors, we are evaluating our financial ability to address those affected membersOur goal is to be able to offset with cash those members who have paid for a membership but did not receive a full year’s access to the Chicago club due to the closureWe can make no promises, but this is a goal we are not ready to abandonWe are exploring financing sources outside of the Chicago club and will continue to address this matterIt is a top priority Thank you for your patience during this process, I know it has been difficult for some and even more for me I will keep you posted Best regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# 10132725, and have determined that my complaint has NOT been resolved because: My complaint is not resolved because their response implies that I will not get the refund they promised in writing on multiple occasions Their response is simply a repeat of the most recent message already received from [redacted] *** From December up to this point, I received multiple emails from [redacted] (former [redacted] ), [redacted] and [redacted] corporate promising a refund and that it was in process One such message even gave a specific dollar amount that would be refunded in short order In their message response to my complaint (which is only a copy and paste from an email on they sent to all Chicago club members they defrauded), they are pretending they never made a promise of refund when they clearly did I will be happy to forward copies of these emails to the Revdex.com Thanks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Bradley Pierce

Revdex.com: At this time, I have not been contacted by John Allan Club regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding John Allan Club has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Dear Chicago members:
Over the past weeks and months we have been working to complete the closing of the Chicago club and to determine the status of memberships impacted by the closure. Now that we...

have completed the wind-down of the Chicago club, which included the collection of club assets and the payment of club creditors, we are evaluating our financial ability to address those affected members. Our goal is to be able to offset with cash those members who have paid for a membership but did not receive a full year’s access to the Chicago club due to the closure. We can make no promises, but this is a goal we are not ready to abandon. We are exploring financing sources outside of the Chicago club and will continue to address this matter. It is a top priority.
Thank you for your patience during this process, I know it has been difficult for some and even more for me.
I will keep you posted.
Best regards,
[redacted]

Revdex.com:
At this time, I have not been contacted by John Allan Club regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# 10132725, and have determined that my complaint has NOT been resolved because:
 
My complaint is not resolved because their response implies that I will not get the refund they promised in writing on multiple occasions.  Their response is simply a repeat of the most recent message already received from [redacted].  From December 2013 up to this point, I received multiple emails from [redacted] (former [redacted]), [redacted] and [redacted] corporate promising a refund and that it was in process.  One such message even gave a specific dollar amount that would be refunded in short order.  In their message response to my complaint (which is only a copy and paste from an email on 7/**/2014 they sent to all Chicago club members they defrauded), they are pretending they never made a promise of refund when they clearly did.  I will be happy to forward copies of these emails to the Revdex.com.  Thanks.       
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Bradley Pierce

Review: Company improperly billed more than $700.00 to my credit card. In WRITING, they admitted the charge was improper and IN WRITING promised to reverse the charge, but then failed to do so. They have ignored repeated follow-up emails from me asking for them to reverse the charge. I have had to open a formal dispute file with my bank which ties up this portion of my credit line for up to 60 days while the business responds.Desired Settlement: Reverse the charge as promised.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding John Allan Club has been resolved.

Sincerely,

Review: In March, after I had renewed my membership that started in April, the service provided me was below advertised levels. I asked for my membership fee to be refunded and they agreed. So far, the fee has not been refunded. I have asked on many occasions but still am not getting any movement.Desired Settlement: I would like my entire membership fee refunded.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding John Allan Club has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]

Review: The company opened a [redacted] club in chicago selling annual memberships. On 12/*/13 they announced that ey would be closing the chicago club and would address membership refunds. On 1/**/14 (closure date of the club) they announced that all members would be refunded on a pro-rata basis. After multiple follow up inquiries, I was repeatedly told that refunds were in process. On 6/**/14 I received an email from [redacted] that my refund would be $250. First of all, on a pro-rata basis the refund should be $270 but I chose not to argue instead just trying to get the bulk of the refund. Andrea indicated there was no timeline for a refund. In an email dated 7/**/14 and signed by [redacted] himself, they are now indicating they can make no promises of refunds though clearly they already have multiple times.Desired Settlement: I just want a refund that they should have paid in february but have yet to while I continue to waste time hounding these people for leading all the former chicago customers on and treating them unethically.

Business

Response:

Dear Chicago members:

Over the past weeks and months we have been working to complete the closing of the Chicago club and to determine the status of memberships impacted by the closure. Now that we have completed the wind-down of the Chicago club, which included the collection of club assets and the payment of club creditors, we are evaluating our financial ability to address those affected members. Our goal is to be able to offset with cash those members who have paid for a membership but did not receive a full year’s access to the Chicago club due to the closure. We can make no promises, but this is a goal we are not ready to abandon. We are exploring financing sources outside of the Chicago club and will continue to address this matter. It is a top priority.

Thank you for your patience during this process, I know it has been difficult for some and even more for me.

I will keep you posted.

Best regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# 10132725, and have determined that my complaint has NOT been resolved because:

My complaint is not resolved because their response implies that I will not get the refund they promised in writing on multiple occasions. Their response is simply a repeat of the most recent message already received from [redacted]. From December 2013 up to this point, I received multiple emails from [redacted] (former [redacted]), [redacted] and [redacted] corporate promising a refund and that it was in process. One such message even gave a specific dollar amount that would be refunded in short order. In their message response to my complaint (which is only a copy and paste from an email on 7/**/2014 they sent to all Chicago club members they defrauded), they are pretending they never made a promise of refund when they clearly did. I will be happy to forward copies of these emails to the Revdex.com. Thanks.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Bradley Pierce

Consumer

Response:

At this time, I have not been contacted by John Allan Club regarding complaint ID [redacted].

Sincerely,