John Bond Contracting Reviews (1)
John Bond Contracting Rating
Description: Contractors - General, Drywall Contractors, Electricians, Painting Contractors, Plumbers, Contractor - Remodel & Repair, Air Conditioning Repair, Basement - Contractors, Air Conditioning Contractors & Systems, Building Contractors
Address: PO Box 30245, Phoenix, Arizona, United States, 85046-0245
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www.ethicalaz.com
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About 3 months ago we had an issue where our drain pan in the attic collapsed due to a pipe not being installed properly which caused the pan to fill up and not drain properly. The pan collapsing caused our attic to be flooded as well as a good portion of the ceiling. Since that time a employee came out took pictures, told me he would pass the pictures in to John and Troy but did say we needed a new pan. My husband has been contacting Troy to get someone out here and every time that was promised no one has shown up. There's been nothing but excuses. We can't believe they won't even fix our ceiling where it is damaged. In addition one of the employees who came out chipped the door to the attic. This has been going on for 3 months at least and we still have no new pan and no repair to our ceiling. Today someone was supposed to be here at 3 to install a new pan and it's now 3:36 and no ones here. We paid $10,000 for these units and expected better service than what we've received. Every time my husband contacts Troy to tell him no one showed up he mentions that they've had guys quit or have new employees. Makes me wonder why they can't keep employees.