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John Cowen Landscape Associates, Ltd

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Reviews John Cowen Landscape Associates, Ltd

John Cowen Landscape Associates, Ltd Reviews (2)

To Whom it may concern:We tried to appease Mr [redacted] the best we couldMr [redacted] was refunded his $10,initial deposit timely, and according to protocol(A copy of the refund check is question is labeled and included with this response.) I explained to Mr [redacted] when he was demanding his check that there was protocol, that he needed to contact through his agentNot only does the potential buyer have to sign off on a release of deposit, but all sellers must as wellMr [redacted] even after threatening with court based on unfounded items, was treated as calmly and respectfully as possibleWe never just hang up on a person no matter how irate or difficult they may beWe never delayed Mr [redacted] s release of deposit unnecessarilyMr [redacted] himself became extremely demanding and unnerving to myself and my office as he persistently contacted my office, my agents, and even my personal cell phone repeatedlyThese calls were additional to emailsPlease see one in particular with an extremely futile and unproductive retort; labeled “Exhibit 1”.In response to Mr [redacted] seeming to request an additional $back from Optimum Real Estate, IncThe reasoning for the fees does not stem from any wrongdoing ordelay on Optimums partThe $in fees is a direct result of his choice of lenderMr [redacted] had a choice of any lender he so desiredHe chose to go with a lender, even if unknown to him, which would charge a fee (or fees) for a broken housing applicationI do not, and still do not, see how that is Optimums faultThere was no arrangement or prior agreement that Optimum pay any fees for reneging on the housing applicationPursuant to a recent Purchase and Sales signed by Mr [redacted] and my seller client there is a Section #10, that allows for days for rectification of the title, which the sellers attorney is diligently working on stillMr [redacted] did not even wait a full business day to request his money back and start demanding things of myself and office.Lastly, Mr [redacted] was not our customer or client to start, as he chose a separate real estate agent and company to represent him in said transactionMr [redacted] didn’t even notify his own agent, or myself, that he was a real estate agent licensed in the state of [redacted] , which he is supposed to based on state lawWhen Mr [redacted] s license status was reviewed online directly after our first knowledge it stated lapsedCurrently the status says “license to be printed”I have no issue with the license status itself, but it should have been conveyed to my office at the beginningHaving a license should alert Mr [redacted] to proper channels of refund.While I am saddened that the home sale did not work out for my seller I do not see how Mr[redacted] s behavior or unfounded requests for cash, more than his already reimbursed deposit(s) totaling $10,000.00USD, should be refundedI would like to remind that Mr [redacted] has, in fact, cashed said refund of deposit check

To Whom it may concern:We tried to appease Mr. [redacted] the best we could. Mr. [redacted] was refunded his $10,000.00 initial deposit timely, and according to protocol. (A copy of the refund check is question is labeled and included with this response.) I explained to Mr. [redacted] when he was demanding...

his check that there was protocol, that he needed to contact through his agent. Not only does the potential buyer have to sign off on a release of deposit, but all sellers must as well. Mr. [redacted] even after threatening with court based on unfounded items, was treated as calmly and respectfully as possible. We never just hang up on a person no matter how irate or difficult they may be. We never delayed Mr. [redacted]s release of deposit unnecessarily. Mr. [redacted] himself became extremely demanding and unnerving to myself and my office as he persistently contacted my office, my agents, and even my personal cell phone repeatedly. These calls were additional to emails. Please see one in particular with an extremely futile and unproductive retort; labeled “Exhibit 1”.In response to Mr. [redacted] seeming to request an additional $896.00 back from Optimum Real Estate, Inc. The reasoning for the fees does not stem from any wrongdoing ordelay on Optimums part. The $896.00 in fees is a direct result of his choice of lender. Mr. [redacted] had a choice of any lender he so desired. He chose to go with a lender, even if unknown to him, which would charge a fee (or fees) for a broken housing application. I do not, and still do not, see how that is Optimums fault. There was no arrangement or prior agreement that Optimum pay any fees for reneging on the housing application. Pursuant to a recent Purchase and Sales signed by Mr. [redacted] and my seller client there is a Section #10, that allows for 30 days for rectification of the title, which the sellers attorney is diligently working on still. Mr. [redacted] did not even wait a full business day to request his money back and start demanding things of myself and office.Lastly, Mr. [redacted] was not our customer or client to start, as he chose a separate real estate agent and company to represent him in said transaction. Mr. [redacted] didn’t even notify his own agent, or myself, that he was a real estate agent licensed in the state of [redacted], which he is supposed to based on state law. When Mr. [redacted]s license status was reviewed online directly after our first knowledge it stated lapsed. Currently the status says “license to be printed”. I have no issue with the license status itself, but it should have been conveyed to my office at the beginning. Having a license should alert Mr. [redacted] to proper channels of refund.While I am saddened that the home sale did not work out for my seller I do not see how Mr.[redacted]s behavior or unfounded requests for cash, more than his already reimbursed deposit(s) totaling $10,000.00USD, should be refunded. I would like to remind that Mr. [redacted] has, in fact, cashed said refund of deposit check.

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Address: 44 Tyndall Road, Sag Harbor, New York, United States, 11963-1320

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