John Harkins Plumbing

[redacted] requested a refund on 9-**-days after purchase- Device was purchased on August *, - Lok8u agreed to waive the Early Cellular Service Cancellation Fee of $**if device was returnedLok8u is a Cellular Device that relies on cellular signal - Similar to purchase a cell phone - Both customers agreed to the contract of year commitment - This is a requirement when registering the device - Clients must agree with this contract twice when registering the watchClaims device does not work - Offered replacement - since Lok8u offers years warranty [redacted] became angry and swore at me - I told him this was inappropriate.Lok8u discussed return policy had been exceeded - Customer became more combativeRobin S [redacted] Lok8u

Todd R*** - Device was returned & services cancelled - Lok8u does not work indoors as discussed with the customer - GPS is unavailable indoors Lok8u is partnered with Project Lifesaver & and covered in states by Medicaid - Technical support is available M-Th -9-5 Fri
9-4 CST ** *** claimed Lok8u is lying - Our alert history and documentation of recovery of Alzheimer clients is well documented with Law Enforcement & CaregiversLok8u is a Cellular Device that relies on cellular signal - Similar to purchase a cell phone - Both customers agreed to the contract of year commitment - This is a requirement when registering the device - Clients must agree with this contract twice when registering the watchThanks for taking the time to contact Lok8u - Locate YouRobin S*Lok8u

[redacted] requested a refund on 9-**-2016 40 days after purchase- Device was purchased on August *, 2016 - Lok8u agreed to waive the Early Cellular Service Cancellation Fee of $**0 if device was returnedLok8u is a Cellular Device that relies on cellular signal - Similar to purchase a cell...

phone - Both customers agreed to the contract of 1 year commitment - This is a requirement when registering the device - Clients must agree with this contract twice when registering the watchClaims device does not work - Offered replacement - since Lok8u offers 1 years warranty [redacted] became angry and swore at me - I told him this was inappropriate.Lok8u discussed return policy had been exceeded - Customer became more combativeRobin S[redacted]Lok8u