thanks for the reply however, after speaking with employee of yours that explained the process of how it could have stopped right then and thereSo am to understand what she told me was false? Especially since it makes sense to her telling me our names stay in the databaseSince I have spoken to her I have not received another letter of denialAs far as a letter of approval that never happened just a lot of denials and it got to the point of being denied due to too many inquiresHonestly, not trying to bash on anyone but I don't think Ms[redacted] would just falsify anything against the companyAfter all she works for uGreat company however have placed more damage to credit due to days of credit denials after we went said noWould appreciate the inquires removed Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 7, 2014/08/06) */ Contact Name and Title: [redacted] pres. Contact Phone: XXXXXXXXXX Contact Email: ***@johnholtok.com Complainant: Mr. [redacted] Business: [redacted] Holt Auto Group Inc 2501 Hwy 81 south Chickasha Ok XXXXX As Mr [redacted] said... the truck in question was a 2007 with 200,000 thousand miles and the inner fender wells are plastic and worn when he brought the vehicle into us for service, the clips that hold the fender wells were broke and loose when we removed the inner fender wells to replace the fuel filter which most are with that type of mileage and wear. We did the repair and replaced the same inner fender wells with the same clips that were attached at the time we removed them. On his way back to Kansas he claims that his tires hit the inner fender well clips and caused the inner fender well to break even more. The repair happen July 2 2014 and the vehicle was returned on July 10th 2014 upon examination what the customer stated was true that the inner fender well was worn out and not held tightly by the clips just as we noticed at the time of repair. So I explained to Mr. [redacted] that if he would purchase the new inner fender well part my company would install it for no charge. He was not satisfied with that offer so he declined. I do not agree with the resolution that he is wanting and my offer was for the labor only. Thank you [redacted] John Holt Auto Group inc.
thanks for the reply however, after speaking with employee of yours that explained the process of how it could have stopped right then and thereSo am to understand what she told me was false? Especially since it makes sense to her telling me our names stay in the databaseSince I have spoken to her I have not received another letter of denialAs far as a letter of approval that never happened just a lot of denials and it got to the point of being denied due to too many inquiresHonestly, not trying to bash on anyone but I don't think Ms[redacted] would just falsify anything against the companyAfter all she works for uGreat company however have placed more damage to credit due to days of credit denials after we went said noWould appreciate the inquires removed Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 7, 2014/08/06) */ Contact Name and Title: [redacted] pres. Contact Phone: XXXXXXXXXX Contact Email: ***@johnholtok.com Complainant: Mr. [redacted] Business: [redacted] Holt Auto Group Inc 2501 Hwy 81 south Chickasha Ok XXXXX As Mr [redacted] said... the truck in question was a 2007 with 200,000 thousand miles and the inner fender wells are plastic and worn when he brought the vehicle into us for service, the clips that hold the fender wells were broke and loose when we removed the inner fender wells to replace the fuel filter which most are with that type of mileage and wear. We did the repair and replaced the same inner fender wells with the same clips that were attached at the time we removed them. On his way back to Kansas he claims that his tires hit the inner fender well clips and caused the inner fender well to break even more. The repair happen July 2 2014 and the vehicle was returned on July 10th 2014 upon examination what the customer stated was true that the inner fender well was worn out and not held tightly by the clips just as we noticed at the time of repair. So I explained to Mr. [redacted] that if he would purchase the new inner fender well part my company would install it for no charge. He was not satisfied with that offer so he declined. I do not agree with the resolution that he is wanting and my offer was for the labor only. Thank you [redacted] John Holt Auto Group inc.