John & Jennie's Bosch Kitchen Center

The Postum was sent in a package weighing 1lb Each bottle weighs 8oz There were two bottles in the package when it was shipped from our storeThis customer is not only stating that they were shorted bottle priced at 15.99, but they are also trying to get $back from their purchase to resolve this complaint They are showing fraud by not wanting to pay for the bottle they claim to have received This is very common on ebay purchases and this is actually the first I have heard of this complaint This customer simply needed to contact us directly and talk to us However, this tracking number below is proof and evidence that items were indeed shipped to the customer and they are trying to fraudulently take the item claimed for free and get back all of their money dishonestly.USPS Tracking# [redacted] The tracking above will show the complete weight and information proofing that it contained two 8ozbottles of postum and weighed exactly what is listed on usps.com at 1lb.Please consider this information Thank you for bringing this to our attention We have not heard anything from ebay or paypal about this purchase, and the customer has not tried even calling our business to ask us about it I believe that they need to check their package again for merchandise and claim $if they are being honest about it Just for your information, they purchased this off of my personal ebay account, not from our John & Jennie's Business.Sincerely,John(Owner)Bosch Kitchen CenterJohn & Jennie's Kitchen###-###-####

*** is this not the tracking number that was sent to me and still on the EBay website? It tracks nothing. The number that you just provided, where does it give anyone the weight of the package? Are you taping the 8oz bottles together with no box or packing paper to get an exact 1lb package! The box that I received had one bottle and packing paperWhen I emailed you to ask if you were sending to other bottle separately, why did you answer yes? You answered yes, because you sent one bottleWhy would I send you the one bottle back like PayPal asked? That was to get a full refund of $31.98. The tracking number for that was: ***. Someone by the name of Downs signed for it at your front desk, unless you gave PayPal a bogus address.What game are you playing?
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

The Postum was sent in a package weighing 1lb Each bottle weighs 8oz There were two bottles in the package when it was shipped from our storeThis customer is not only stating that they were shorted bottle priced at 15.99, but they are also trying to get $back from their
purchase to resolve this complaint They are showing fraud by not wanting to pay for the bottle they claim to have received This is very common on ebay purchases and this is actually the first I have heard of this complaint This customer simply needed to contact us directly and talk to us However, this tracking number below is proof and evidence that items were indeed shipped to the customer and they are trying to fraudulently take the item claimed for free and get back all of their money dishonestly.USPS Tracking#***The tracking above will show the complete weight and information proofing that it contained two 8ozbottles of postum and weighed exactly what is listed on usps.com at 1lb.Please consider this information Thank you for bringing this to our attention We have not heard anything from ebay or paypal about this purchase, and the customer has not tried even calling our business to ask us about it I believe that they need to check their package again for merchandise and claim $if they are being honest about it Just for your information, they purchased this off of my personal ebay account, not from our John & Jennie's Business.Sincerely,John(Owner)Bosch Kitchen CenterJohn & Jennie's Kitchen###-###-####