John Jones Automotive Outlet, Inc.

I’m emailing in response to this complaintWe have already addressed this issue with the customerHe had sent us a letter back in July requesting a refund of $I have attached a copy of it and of our responseOur stance on this hasn’t changedThe customer never contacted us back to have
either the xzilon or service issue scheduledIf he elected to have it done at another dealer then he did so at his own expenseAs we stated before we are unable to refund him the requested amount but are still willing to get both of these items taken care of, like we had originally agreed uponIf you have any further questions or concerns, please feel free to email me back Sincerely, *** ***