John LDanehy Real Estate & Insurance, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] My request was granted and the funds were wired to meNo check was ever received so it was good that payment was stopped on a check if it was in fact sent to me.Please do NOT post my Checking Account info online.Thanks very much for your help in this matter[redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Monex understood that Ms [redacted] was satisfied throughout the two years her account was activeMonex operated in 100% consistency with the agreed upon termsAll transactions were executed by Monex, at the direction of CustomerCustomer sustained investment losses due to adverse market movement Two years after Ms [redacted] closed her account, she is expressing dissatisfaction However, during her experience at Monex, she did not complain to her Account RepresentativeCustomer had investments over a long period of timeSix of the transactions were profitable and four were not Ms [redacted] received two customer service calls over the course of her experience with Monex to ensure that the treatment of her account was to her satisfactionShe expressed that she did not have any questions about her account and that there was nothing she wanted to bring to management’s attentionMs [redacted] indicated to her Representative that she is a software engineer and has had prior experience trading stocks and bonds with Fidelity Investments Monex is at a loss considering after over two years Ms [redacted] is now expressing her dissatisfactionFurthermore, when trying to contact Ms [redacted] for clarification, she is reluctant to return phone calls or emails