When Mr [redacted] had tried to call me it was 10:40pm on a Saturday (7/2) nightThat day was my birthday and my wife and kids had taken me out to eat for my birthdayThe number he called is my home office phone that only rings in one room of my houseThe next day was Sunday and I usually don't check my voicemail's on that dayI check them the following MondayWhen I played his message back I contacted him on 7/even though the store was closed for July 4th and discussed what problems he was havingI made a detailed list of the problemsI also asked that he made his own too just in case we forgot to talk about somethingHe was very pleasant and I totally enjoyed talking to himI apologized to him or times and I promised we would take care of the problemOn the day of his first appointment (7/2) we were around hours late starting because he had to make some decisions on somethings we were going to doThat only gave us hours to put in a lot of stuffThat is where some of the problems started.We agreed that he would bring his Suv back to the store on 7/and we would set aside the whole day to make sure we would take care of all the problemsWe started that morning and I arrived that afternoon to personally check everything we had talked aboutI had my list to go by plus his list tooWhen we were through I personally went thru everything on both list with him and he shook my hand or times and told me he was happyI also gave him several pieces at no charge to make up for the troubleHe had bought all the equipment and wires online and brought them to us to useSome of the pieces were not the right things he needed so I gave him those piecesI told him if he had anymore problems to please let me know
When Mr [redacted] had tried to call me it was 10:40pm on a Saturday (7/2) nightThat day was my birthday and my wife and kids had taken me out to eat for my birthdayThe number he called is my home office phone that only rings in one room of my houseThe next day was Sunday and I usually don't check my voicemail's on that dayI check them the following MondayWhen I played his message back I contacted him on 7/even though the store was closed for July 4th and discussed what problems he was havingI made a detailed list of the problemsI also asked that he made his own too just in case we forgot to talk about somethingHe was very pleasant and I totally enjoyed talking to himI apologized to him or times and I promised we would take care of the problemOn the day of his first appointment (7/2) we were around hours late starting because he had to make some decisions on somethings we were going to doThat only gave us hours to put in a lot of stuffThat is where some of the problems started.We agreed that he would bring his Suv back to the store on 7/and we would set aside the whole day to make sure we would take care of all the problemsWe started that morning and I arrived that afternoon to personally check everything we had talked aboutI had my list to go by plus his list tooWhen we were through I personally went thru everything on both list with him and he shook my hand or times and told me he was happyI also gave him several pieces at no charge to make up for the troubleHe had bought all the equipment and wires online and brought them to us to useSome of the pieces were not the right things he needed so I gave him those piecesI told him if he had anymore problems to please let me know