Date: Thu, Jan 26, at 5:PMSubject: RE: My E-mail AddressTo: [redacted] < [redacted] @myRevdex.com.org>Thank you for replying to my requestBelow is the final reply we like to post to our client’s complaintI will appreciate it if you can post this reply for Revdex.com and Customer to see Thanks Dear **& [redacted] & et.al., First, let me thank you for choosing Abbey Design CenterAs a long-standing member of the community with an A+ rating from the Revdex.com, it is of the utmost importance that our customers are heard and any administrative issues are corrected with hasteWe heard your kitchen remodel turned out beautifully and we hope you are pleased with the final productAs far as the present complaint to the Revdex.com, the salesperson correctly transferred you to our billing departmentThe billing department immediately looked into the issue and emailed [redacted] ***Our Liaison for [redacted] was on vacationWe identified the administrative error (which was [redacted] ***’s and NOT Abbey’s), The error was the use of incorrect promotion code by [redacted] and they corrected it immediately upon our liaison’s return from their vacationWe did everything correctly up front, and successfully notified the errant party quicklyWe wish we could have done more in this instance but we did everything in our powerThe best news is that [redacted] will, if they already have not, contact you to explain their error and have already corrected the statementIf you do not here from them please see the contact info for the [redacted] belowWe apologize for any inconvenienceSincerely, The Abbey Team Fariba H
Date: Thu, Jan 26, at 5:PMSubject: RE: My E-mail AddressTo: [redacted] < [redacted] @myRevdex.com.org>Thank you for replying to my requestBelow is the final reply we like to post to our client’s complaintI will appreciate it if you can post this reply for Revdex.com and Customer to see Thanks Dear **& [redacted] & et.al., First, let me thank you for choosing Abbey Design CenterAs a long-standing member of the community with an A+ rating from the Revdex.com, it is of the utmost importance that our customers are heard and any administrative issues are corrected with hasteWe heard your kitchen remodel turned out beautifully and we hope you are pleased with the final productAs far as the present complaint to the Revdex.com, the salesperson correctly transferred you to our billing departmentThe billing department immediately looked into the issue and emailed [redacted] ***Our Liaison for [redacted] was on vacationWe identified the administrative error (which was [redacted] ***’s and NOT Abbey’s), The error was the use of incorrect promotion code by [redacted] and they corrected it immediately upon our liaison’s return from their vacationWe did everything correctly up front, and successfully notified the errant party quicklyWe wish we could have done more in this instance but we did everything in our powerThe best news is that [redacted] will, if they already have not, contact you to explain their error and have already corrected the statementIf you do not here from them please see the contact info for the [redacted] belowWe apologize for any inconvenienceSincerely, The Abbey Team Fariba H