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John Randolph Medical Center

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John Randolph Medical Center Reviews (2)

Took my car here for an oil leak on 05/10/1016, they call me saying that they have checked for oil leaks and that I was in luck because the leak was coming from the top part and that it only will be needed a valve cover gasket and spark plug and camshaft oil seal, so they charged me a total of $They called me later that day saying that the car was all fixed and ready to be picked up but when I got there that was after hours I noticed that the car was still leaking as how I brought it inI called next day and they told me it was probably the residue of the old oil that was left in the car I asked if they have checked after they were done fixing it because every time you start the car you can see the oil dripping and they said that yes they did and that If wanted I could bring it back so I did, I was left without a car for couple days because the guy that was supposed to look at it wasn't at the shop, finally they called saying that it would cost me a total of $to have it

My new Highlander was washed on Sept27th @ 8:AMMy front windshield was not cracked when I stepped out of the car to pay for the washing serviceWhen I got in the car to leave the front windshield was crackedI spoke with the manager who reviewed a video tape of my car entering Five StarHe was showing me a spot in a shadow on the window that he said was crackedThe spot looked identical to other spots within an inch or less of the supposed crack that were bugs splattered on the windshieldThe supposed crack looked the same in the sunlight or shaded viewThe manager said the supposed crack reflected light and pointed to the splattered bug on the windowAfter I reviewed tape several times their was no reflection on any of the dead bugsThe crack is in the shape of an x about 1/inch circumferenceTheir was no round indentation indicating a rock hit the windshield prior to the carwash

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Address: P.O. Box 99400, Louisville, Kentucky, United States, 40269


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