Mr [redacted] , face="Calibri"> Integrated Property Management and HomeTowne at Picadilly are in receipt of your letter dated April 5, The hallways were designed to prevent water pooling in them However, with the extreme amounts of rain we have received here in central Texas there are just some things out of our control When we do see pooling water, our maintenance team quickly addresses the situation by using a squeegee to remove as much as possible, as well as putting caution signs out The upstairs residents have two pets Our community allows no more than two pets per home I cannot remove these dogs since they are within the weight/breed restrictions we have in place, and have had their shot records provided to us Sincerely, [redacted] Community Manager [redacted] Cc: Integrated Property Management
Mr [redacted] , face="Calibri"> Integrated Property Management and HomeTowne at Picadilly are in receipt of your letter dated April 5, The hallways were designed to prevent water pooling in them However, with the extreme amounts of rain we have received here in central Texas there are just some things out of our control When we do see pooling water, our maintenance team quickly addresses the situation by using a squeegee to remove as much as possible, as well as putting caution signs out The upstairs residents have two pets Our community allows no more than two pets per home I cannot remove these dogs since they are within the weight/breed restrictions we have in place, and have had their shot records provided to us Sincerely, [redacted] Community Manager [redacted] Cc: Integrated Property Management