[redacted] did excellent work at our home in Escondido, CA on 7/6/He was super in his activities and offered to help with other plumbing issues We will ask for him on our next plumbing problem
This afternoon Billy from John Stevenson Plumbing came out to diagnose an issue we were having with our air conditioner He almost immediately ascertained that the condenser was shot He then tried to up sell me into adding a hard start kit…something that was not OEM, and something that the year old unit has never seemed to need I asked Billy for a quote for the work He presented me with a quote for $for the condenser and an additional $for the hard start kit You’ve got to be kidding me I paid the $diagnostic fee and Billy was on his way Nice kid – no problem there I do, however, have a very LARGE problem with JSP charging a 100% markup on the condenser – a part that is replaceable in minutes and costs $30! This, my friend, is price gouging I purchased an OEM condenser from Ferguson ($out the door) and had it installed in minutes Problem solved JSP is price gouging due to the heat It's over degrees today [redacted]
Mike and his assistant Jake were courteous, friendly and enjoyable to be around They did an excellent job diagnosing out problem and finished the repair in an expeditious manner The price charged was fair and the warranty was excellent We will use them to install new furnaces and air conditioners later this year Great job by John Stevenson Plumbing and Mechanical I look forward to seeing them again later this summer
To whom it may concern, Ms [redacted] purchased her vehicle May 10th with 59,miles on itThe first time she came in was December 18th with 66,milesShe was complaining about her transmission was kicking between 20-mphEven though she was out of her dealer warranty, we offered to repair the transmission at our cost of $plus taxWhen Ms [redacted] came to pick up her vehicle after the transmission was repaired, she then expressed other concerns about the carIt was at that point she mentioned the no heat issue and windows not working issueThat day, we diagnosed the problems and gave her an estimateShe explained she had no money, so we offered to refinance have of the repair bill so she only had to come up with the other halfIn March she did return to have that work done on the vehicleAs of now, we have not heard from her sinceIf she would like to bring her vehicle in for an estimate we would be glad to help her outWe think we have been more than fair with Ms [redacted] Thanks Management Team
[redacted] did excellent work at our home in Escondido, CA on 7/6/He was super in his activities and offered to help with other plumbing issues We will ask for him on our next plumbing problem
This afternoon Billy from John Stevenson Plumbing came out to diagnose an issue we were having with our air conditioner He almost immediately ascertained that the condenser was shot He then tried to up sell me into adding a hard start kit…something that was not OEM, and something that the year old unit has never seemed to need I asked Billy for a quote for the work He presented me with a quote for $for the condenser and an additional $for the hard start kit You’ve got to be kidding me I paid the $diagnostic fee and Billy was on his way Nice kid – no problem there I do, however, have a very LARGE problem with JSP charging a 100% markup on the condenser – a part that is replaceable in minutes and costs $30! This, my friend, is price gouging I purchased an OEM condenser from Ferguson ($out the door) and had it installed in minutes Problem solved JSP is price gouging due to the heat It's over degrees today [redacted]
Mike and his assistant Jake were courteous, friendly and enjoyable to be around They did an excellent job diagnosing out problem and finished the repair in an expeditious manner The price charged was fair and the warranty was excellent We will use them to install new furnaces and air conditioners later this year Great job by John Stevenson Plumbing and Mechanical I look forward to seeing them again later this summer
To whom it may concern, Ms [redacted] purchased her vehicle May 10th with 59,miles on itThe first time she came in was December 18th with 66,milesShe was complaining about her transmission was kicking between 20-mphEven though she was out of her dealer warranty, we offered to repair the transmission at our cost of $plus taxWhen Ms [redacted] came to pick up her vehicle after the transmission was repaired, she then expressed other concerns about the carIt was at that point she mentioned the no heat issue and windows not working issueThat day, we diagnosed the problems and gave her an estimateShe explained she had no money, so we offered to refinance have of the repair bill so she only had to come up with the other halfIn March she did return to have that work done on the vehicleAs of now, we have not heard from her sinceIf she would like to bring her vehicle in for an estimate we would be glad to help her outWe think we have been more than fair with Ms [redacted] Thanks Management Team