John the Muffler Man, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The timeline of events is incorrect from this less than esteemed company. The issue in July of 2025 first of all occurred in our guest house and had nothing to do with a foundation crack, but with a clogged French drain. We hired [redacted] Plumbing and had them fix the problem since the warranty company was unable to subcontract competent plumbers. My mother was called over after the ceiling had collapsed because I couldn't juggle an incompetent plumber tracking sewage in addition to my tired infant. As the representative from [redacted] will and can attest, [redacted] the plumber was not wearing booties, in addition to the surveillance footage in our hallway security system as well as outside our front house. I offered to give them receipts for the mitigation from a reputable company, however the owner had no interest. Seeing as they have not had a great track record, we would never accept a bid from someone subcontracted/hired by them. This was a pressing issue that could not be handled in their time. I had to do what I had to do to get raw sewage and saturated drywall fixed. [redacted] the plumber used our buckets and towels, which I have pictures of laying in raw sewage in two bathrooms, as does the [redacted] representative (he took several pictures while and after [redacted] was there). We left the buckets and towels there until the owner could get there so he could see first hand. These items have since been thrown out and appropriately sanitized. We have met with an attorney who is reviewing all of our grievances, surveillance, photos and will have to handle this in court if they are unable to settle this matter. It is unacceptable for these people to get away with this type of service. We are the victims. 
Regards,
[redacted]

One again, our company was called to your home because of plumbing issues, not plumbing issues we caused.  It is impossible to cause you to have an old wax ring.  I would be glad to look at your surveillance footage if you would like to attach it to the response.

Review: PAID FOR 2 NEW TIRES AND CAR ALIGNMENT

PASSENGER SIDE TIRE OBTAINED SIGNIFICANT WEAR AFTER A FEW WEEKS

CAR ALIGNMENT NOT PROPERLY DONEDesired Settlement: REPLACE THE TIRE THAT OBTAINED SIGNIFICANT WEAR DUE TO FAULTY ALIGNMENT AND MISLEADING FRONT END INSPECTION THAT

MAY HAVE CAUSED CUSTOMER SIGNIFICANT BODY DAMAGE OR EVEN DEATH.