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John W. Sears Inc.

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-----Original Message----- From: [redacted] rthawaii.com [mailto:[redacted]@rthawaii.com] Sent: Thursday, March 1, 2018 2:15 PM To: Hawaii Complaints <[email protected]> Cc: [redacted] <[redacted]@rthawaii.com> Subject: Ruby Tuesday Complaint ID [redacted]   Aloha,   I am...

contacting you regarding the complaint ID [redacted] for Ruby Tuesday Hawaii. After reviewing the information we received we are going to contact the guest and send them a gift card for $100 which is over the amount they requested. It was our fault that the sign was not taken down promptly and we have coached the managers on how to better handle a situation like that moving forward. We appreciate you bringing this to our attention. Please let me know if anything further is needed in this matter.   Regards,   Eddie A[redacted] Director of Operations Ruby Tuesday Hawaii 808 542-4774

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

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