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John WNorton, Attorney at Law

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John WNorton, Attorney at Law Reviews (1)

Dear Revdex.com-After reading [redacted] response, I would like to offer the following facts:If at any time [redacted] felt that her mother was in danger, or being ill-cared for, I would question why she was even considering sending her Mom back to Wood Glen Court to live as stated in her email on October 16, 2015, just days before writing this complaint to the Revdex.com.We are very well aware of the formal complaints that [redacted] filed with the State of Texas against Wood Glen Court As of this date, the violations of her first complaint have been found to be unsubstantiated, as the investigation by the State was completed at pm last night It is interesting to note, however, that the complaint made by [redacted] to Texas Department of Aging and Disability Services was on December 16, the very date that she had sent an apology email and said she felt comfortable moving her Mom back to the community "I would like to apologize for getting so upset about my MotherAs we discussed I feel comfortable moving her back to Wood Glen Court when she is released from the rehab facility I also would like to state that I do not feel Homer physically or mentally abused her I hope you will accept my sincere apology, for the behavior I exhibited in a time of pure frustration!" [redacted] mother was sent to the hospital, which was in her best interest at the time due to vomiting After receiving a call from the community about the condition of her mother, [redacted] sent an email giving permission to send her Mom by ambulance to the hospital "I advised whoever called me today, about her throwing up for days, to send her with her paperwork in an ambulance to Willowbrook MethodistPlease send my name a phone number so they can call meI will be back in town tomorrow around noon." [redacted] references the "care or non care that Wood Glen Court gives their residents and the diagnosis of her mother" - Wood Glen Court is a non-medical facility, which means we do not "diagnose" our residents If the need arises, due to illness or injury, we send them to the proper health care facility for diagnosis and treatment, which was the case with [redacted] mother.It is important to note that [redacted] became upset after requesting a refund for the month of October for her mother's rent, which was not granted This is when she started posting reviews online about Wood Glen Court (which are, in fact, quite slanderous) and contacted the Revdex.com In response to her most previous statement, the records for [redacted] mother were sent to her attorney last weekWe are sad to hear that [redacted] mother has passed She, along with all of our residents are well respected and treated with the highest level of respect, dignity and compassion It is disheartening to think that [redacted] would question the ethical and moral values of those who cared for her Mom at Wood Glen Court

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