I am rejecting this response because: they are liers there was bed bugs they had it sprayed befor it was inspected my sister [redacted] was living there at the time and she saw the bugs in my room she's no longer living there anymore because she found bed bugs in here room and she went to the manager and they put her in another room and she had bed bugs in that room as we'll so she moved out of there they will end up shutting down the motel and they love to lie I'm sorry for what I'm about to say but they are lieing asshols they love to be liers to keep them from getting busted and so they don't have to giv people back there money thank you for your help I'm not going to deal with this anymore because I no longer live in the state of California anymore so I don't have to put up with the liers that I know in California nice inn motel is one of them I can't stand people that love to take peoples money I'm on ssi and I have mineral disabilitys and nice inn loves to lie so they don't have to giv disabled people there money back
We have received the complaint from the customer, Mr [redacted] Our property is on contract with a local pest control company in which the pest control company comes out every month to service our rooms and to fume themMr [redacted] told our management that the room he was staying in had bed bugs in itWe immediately offered Mr [redacted] another room and he refusedOnce a person notifies us there are bed begs in the room we have them get their belongings and we offer to move them to another room and we wait until our pest control company comes out to inspect the room before we let anyone else in there for legal/safety reasonsAs per our hotel policies, we have a sign on the window which states NO REFUNDS ON DAILY, WEEKLY and EXTENDED STAYS! ALL SALES/BOOKINGS ARE FINAL! MONEY WILL NOT BE REFUNDED" We told Mr [redacted] that even before he rented the roomOur monthly rentals are $per month plus a $cleaning chargeMr [redacted] has only paid $He still owes us the differenceMr [redacted] completely was made of the non-refundable policy and our management offered him a new roomHe also told us he is checking out and will not be returning anymoreHe came back the next day and called the police on my propertyThe police told him the same story, upon checking out it is finalWe let him get all his belongingsMr [redacted] is the who slammed my door and left, which also caused damage to the motel door
I am rejecting this response because: they are liers there was bed bugs they had it sprayed befor it was inspected my sister [redacted] was living there at the time and she saw the bugs in my room she's no longer living there anymore because she found bed bugs in here room and she went to the manager and they put her in another room and she had bed bugs in that room as we'll so she moved out of there they will end up shutting down the motel and they love to lie I'm sorry for what I'm about to say but they are lieing asshols they love to be liers to keep them from getting busted and so they don't have to giv people back there money thank you for your help I'm not going to deal with this anymore because I no longer live in the state of California anymore so I don't have to put up with the liers that I know in California nice inn motel is one of them I can't stand people that love to take peoples money I'm on ssi and I have mineral disabilitys and nice inn loves to lie so they don't have to giv disabled people there money back
We have received the complaint from the customer, Mr [redacted] Our property is on contract with a local pest control company in which the pest control company comes out every month to service our rooms and to fume themMr [redacted] told our management that the room he was staying in had bed bugs in itWe immediately offered Mr [redacted] another room and he refusedOnce a person notifies us there are bed begs in the room we have them get their belongings and we offer to move them to another room and we wait until our pest control company comes out to inspect the room before we let anyone else in there for legal/safety reasonsAs per our hotel policies, we have a sign on the window which states NO REFUNDS ON DAILY, WEEKLY and EXTENDED STAYS! ALL SALES/BOOKINGS ARE FINAL! MONEY WILL NOT BE REFUNDED" We told Mr [redacted] that even before he rented the roomOur monthly rentals are $per month plus a $cleaning chargeMr [redacted] has only paid $He still owes us the differenceMr [redacted] completely was made of the non-refundable policy and our management offered him a new roomHe also told us he is checking out and will not be returning anymoreHe came back the next day and called the police on my propertyThe police told him the same story, upon checking out it is finalWe let him get all his belongingsMr [redacted] is the who slammed my door and left, which also caused damage to the motel door