-----Original Message----- From: *** rthawaii.com [mailto:***@rthawaii.com] Sent: Thursday, March 1, 2:PM To: Hawaii Complaints Cc: [redacted] Subject: Ruby Tuesday Complaint ID [redacted] Aloha, I am contacting you regarding the complaint ID [redacted] for Ruby Tuesday HawaiiAfter reviewing the information we received we are going to contact the guest and send them a gift card for $which is over the amount they requestedIt was our fault that the sign was not taken down promptly and we have coached the managers on how to better handle a situation like that moving forwardWe appreciate you bringing this to our attentionPlease let me know if anything further is needed in this matter Regards, Eddie A [redacted] Director of Operations Ruby Tuesday Hawaii 542-
-----Original Message----- From: *** rthawaii.com [mailto:***@rthawaii.com] Sent: Thursday, March 1, 2:PM To: Hawaii Complaints Cc: [redacted] Subject: Ruby Tuesday Complaint ID [redacted] Aloha, I am contacting you regarding the complaint ID [redacted] for Ruby Tuesday HawaiiAfter reviewing the information we received we are going to contact the guest and send them a gift card for $which is over the amount they requestedIt was our fault that the sign was not taken down promptly and we have coached the managers on how to better handle a situation like that moving forwardWe appreciate you bringing this to our attentionPlease let me know if anything further is needed in this matter Regards, Eddie A [redacted] Director of Operations Ruby Tuesday Hawaii 542-