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John's Auto Service

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Reviews John's Auto Service

John's Auto Service Reviews (3)

To Revdex.com[redacted] did bring her vehicle in for an inspection sticker Unfortunately I had to put a rejection sticker on the vehicle because the front parking lights were not workingI have been doing state inspections for years and never like giving anyone a rejection, but their are laws in place for a reason, and I don’t want to pass a car that has failed the testShe came back to me on May 2nd to get her car inspected again Before bringing it into the bay, I checked to see that the lights were working, they were notI offered to check the fuses or it could be a wiring issueShe had told me that the car had been in an accident and had had some front end damageThe headlights and grill had been replacedI suggested she should bring it back to the garage that did the repairs and have them check it out, since they were the ones that last worked on the vehicle I did not refuse to check her car the second timeBut had I pulled it in the bay and started the 2nd inspection, she would have failed again and you only get free second inspectionSo I thought I was doing her a favor and saving her moneyOnce fixed, she could have come back and received the sticker for free.At no time was I rude to ** [redacted] I did my job and she was unhappy that I wouldn’t give her an inspection stickerI am sorry for that, but will not jeapordize my inspection sticker license and break the law by giving her a sticker

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I do agree with the first part of his statementAfter the first rejection I took the car to the dealership where it was purchased I explained the issue with the front parking lights They checked the fuses and the wiring and could find no issues I was reassured the lights were working fineI brought the car back to him to be reinspected and was told they still didn't work I then went back to the dealership with the same complaint They showed me the lights were working The dealership as well as the 2nd place I went for an inspection both went through the safety check list to show me those lights were not part of it Only the rear parking lights are on the safety checkIt was from their suggestion I file a complaint I would normally not complain about this, but I am in over $between the two inspections and the labor fees for the dealership to check my car twiceWhen I am then told by two places this never auld have failed me, you can understand why a complaint would be filed I did not feel comfortable bringing my car back in again. ]
Regards,
*** ***

To Revdex.com.*** *** did bring her vehicle in for an inspection sticker Unfortunately I had to put a rejection sticker on the vehicle because the front parking lights were not workingI have been doing state inspections for years and never like giving anyone a rejection, but their are laws
in place for a reason, and I don’t want to pass a car that has failed the testShe came back to me on May 2nd to get her car inspected again Before bringing it into the bay, I checked to see that the lights were working, they were notI offered to check the fuses or it could be a wiring issueShe had told me that the car had been in an accident and had had some front end damageThe headlights and grill had been replacedI suggested she should bring it back to the garage that did the repairs and have them check it out, since they were the ones that last worked on the vehicle I did not refuse to check her car the second timeBut had I pulled it in the bay and started the 2nd inspection, she would have failed again and you only get free second inspectionSo I thought I was doing her a favor and saving her moneyOnce fixed, she could have come back and received the sticker for free.At no time was I rude to ***I did my job and she was unhappy that I wouldn’t give her an inspection stickerI am sorry for that, but will not jeapordize my inspection sticker license and break the law by giving her a sticker

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Description: AUTO SERVICE - MAINTENANCE/OTHER

Address: 1020 E Decherd, Tullahoma, Tennessee, United States, 37388-3917

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