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John's Body Shop

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John's Body Shop Reviews (1)

On February 16, after hours our garage was contacted by S&S Trucking Services Incfor a tractor trailer that was stuck into a snow bankThe weather conditions were extremely bitter and coldThe temperature outside was a negative degrees with an extreme wind chill of
negative degrees plus. One operator with heavy duty truck and laborer were called In for the callDue to the extreme cold and weather conditions our company policy is to send two laborer's on a heavy duty callSaid complaint states we charged this company for two hours but were only on the scene for minutesHeavy duty calls are like no other and require much more than what one may think due to time on sceneA heavy duty truck once started in extreme temperature is to have a warm up of no less than minutes along with building the air to the truckThe scene was miles away and had taken a time of minutes to arrive on sceneThe job was performed at a rate of minutes of timeA return time back to shop of minutesOn arrival back to our shop truck was refueled and returned to emergency response readiness this was an approximate time of minutesThis is all of about hours of time which is the amount billing time In questionLaborer was called after hours on a heavy duty this said rate for after hours in hard weather conditionsHeavy duty wrecker charge In question of $per hour Is for after hour's serviceone operator who is highly qualified in heavy duty accidents if not highly qualified operations, that need to be performed can turn into a deadly situation almost instantaneouslyPer comments made to driver from our operator, driver of truck involved in the scene was rude and made many obscene comments Driver claimed he was once a tow truck driver of a half ton truck which he operated years agoThis act of rudeness and allegations was uncalled for.Our company provided an excellent service and charged a fair value for service performed.Thank You,John's Body Shop

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Address: 699 Togus Rd, Chelsea, Maine, United States, 04330

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