Mr***'s *** was towed in, as it was non-driveable It was not scheduled ahead of time and no parts were ordered ahead of time The F-Pace is a brand new model and parts were not readily available, there was no database in any of the three major estimating systems at the time, and
all the shops in town - including ours - were incredibly busy We did not continue to order incorrect parts, we ordered what we needed and incorrect parts were delivered Mr*** has his vehicle back and seems happy with the repairs
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Mr***'s *** was towed in, as it was non-driveable It was not scheduled ahead of time and no parts were ordered ahead of time The F-Pace is a brand new model and parts were not readily available, there was no database in any of the three major estimating systems at the time, and
all the shops in town - including ours - were incredibly busy We did not continue to order incorrect parts, we ordered what we needed and incorrect parts were delivered Mr*** has his vehicle back and seems happy with the repairs
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***