Johnny Carino's

it is so funny and sorry the way he started his request. first he claimed that nothing has touched his car and it was as dirty as it was before the wash. we offered him a free to $20 rewash. he refused. our ITT department send a clear video of his car entering the tunnel and getting proper prep by...

two employees and all the chemicals were applied to his car. the customer wanted his money back after he had a complete perfect wash. we have spent enough time reading his lies and we won't offer him anything.

Our Area Director contacted this guest as well as a personal email from the General Manager of the restaurant. The area Director resolved this issue with some Be Our Guest Coupons that can be used on the next visit. It was determined that the guest was sending the feedback to our franchise...

partners about a corporate restaurant in which keep booting him out. He did contact us by facebook and that is how we resolved the issue with out guest.