Working with Pier One Door has been the single worst contractor experience I have ever had, Bar NONEThe initial consult yielded an incorrect door, and I was only given choice for a replacementAfter the initial installation, Service was immediately needed to correct problems that weren't addressed at the initial installation time These corrections left "ladder marks" (large dents) in the upper panel of my brand new door that "weren't covered under warranty" because "it's a commercial door"...NOT TO MENTION that when removing my old door they removed "debris" from my garage...I.ea functioning commercial door opener that I asked them to set aside Well, they scrapped it I had intended on using that opener on another, lighter door in my building, but that was not to be, as it's return was refused that day What does it tell you when your service techs rely on scrapyards to supplement their income?
After service calls in months they attempted to replace failed spring s
Working with Pier One Door has been the single worst contractor experience I have ever had, Bar NONEThe initial consult yielded an incorrect door, and I was only given choice for a replacementAfter the initial installation, Service was immediately needed to correct problems that weren't addressed at the initial installation time These corrections left "ladder marks" (large dents) in the upper panel of my brand new door that "weren't covered under warranty" because "it's a commercial door"...NOT TO MENTION that when removing my old door they removed "debris" from my garage...I.ea functioning commercial door opener that I asked them to set aside Well, they scrapped it I had intended on using that opener on another, lighter door in my building, but that was not to be, as it's return was refused that day What does it tell you when your service techs rely on scrapyards to supplement their income?
After service calls in months they attempted to replace failed spring s