Johnny Parker Plumbing

we have no HOA board, Ardsley is in charge until construction is done in our addition, so we have no recourse but to call them on issues, which they turn a deaf ear to usI am a home owner in [redacted] ***

August 7, Revdex.com RE: ID *** I am responding to complaint ID ***. The company that was digging and running lines in *** *** and *** *** HOA was *** ***. *** *** has been working in the central Indiana area for years
running fibre optic, high speed wire is residential areas. The Association and the management company are not notified ahead of time the *** *** is coming or when they will arrive nor is there any requirement that they do so. *** *** only works in the utility easement where they are allowed to do so. *** *** stated that they did place a hang tag on every door of every street alerting them that they would be doing this work When Ms *** called the office this was explained to her by the property manager and she argued that she asked one of the “workers” and they stated it was ***. That information was incorrect. She was also offered the name and phone number of the contact with *** *** to call and refused to take it I believe that prior to receiving this complaint *** *** was finished with this community Sincerely, Ardsley Management Corporation Kevin S***, President ks***@ardsleymgmt.com 317-253-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Kevin S*** has never contacted me either by email or phone callHis information regarding who is digging in my neighborhood is incorrectI have sent him the correct contact information of what company is digging and he has still not done anything to notify all residents of what is going on
Regards,
*** ***

I am responding to complaint ID [redacted]. Living in a Homeowners Association can be...

difficult for some. The street light repairs in this community have always been a challenge. The Association owns the lights and therefore is often waiting for a third party to respond to a maintenance request that we have issued. Each time that an owner within the community reports a light out to us we do call in a maintenance request. Most of the time the maintenance company can get there fairly quickly, but unfortunately this is not always the case. Some repairs do take time and like any aspect of a persons life we have to wait our turn. Street lights everywhere do go out from time to time and need to be repaired and replaced. We are sorry if it takes more time than one may like, but when we are called about a problem we moved as quick as we can to get it resolved. Thank you, Sincerely, Ardsley Management Corporation Kevin S[redacted], President ks[redacted]@ardsleymgmt.com 317-253-1401

we have no HOA board, Ardsley is in charge until construction is done in our addition, so we have no recourse but to call them on issues, which they turn a deaf ear to us. I am a home owner in [redacted].