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Johnny's Fit Club

2273 S Vista Ave Ste 120 Oak Park Plaza, Boise, Idaho, United States, 83705-7350

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Reviews Health Club Johnny's Fit Club

Johnny's Fit Club Reviews (%countItem)

Great gym! I love the how comfortable I am in this environment. My favorite thing about JFC is the cleanliness and the friendly/upbeat staff. Saunas, shakes and the classes rock!

This is a great local gym! Affordable, clean and impeccable customer service/management that are very supportive of my fitness goals!

By far, my favorite gym:workout facility in Boise! Super friendly, fun atmosphere. It’s never too crowded, super clean and I love the dry sauna! Thank you!

Outstanding!!! . Always clean . Great management and staff,Well maintained equipment. Such a great place to work out .

Great environment, to work out in. Staff is friendly and very professional. Don't have to wait for equipment. Took some personal training got the results that I wanted.

The best atmosphere at a gym I've ever experienced. The staff are awesome and the trainers are the best!!

Gym is always clean and staff is professional and friendly. Highly recommend this place!

I've been a member of Johnny's Fit Club for close to 3 years now. I'm always greeted with a smiling face, and I always feel welcome.
I frequent both the Federal Way and Overland gyms in Boise.
At the age of 40, I have never been in better shape.
Having access to the all the equipment and different workout options has really gotten me closer and closer to my fitness goals.
I would recommend Johnny's to anyone I know!

My husband and I joined at the Overland site on 12/31/18. We paid the initiation fee, first and last month membership fee. I went in to cancel on 4/6/19, was told that we were paid up through the end of May (because of pre-paying the last month). Looking at my credit card bill, we were charged for a month on 4/28. Which we assumed was for the month of May. I went to get this straightened out and was told that was for April. As we went back over the account, I pointed to the sign up on 12/31 and said this is for initiation, Jan and last month. I was told "No, that is for December, etc." I was unbelieving and asked "ARE YOU TELLING ME THAT WE SIGNED UP ON 12/31 AND WERE CHARGED A FULL MONTH'S MEMBERSHIP FEE FOR THE LAST DAY OF DECEMBER??" "Yes, that's the way it works. Sorry that wasn't explained to you better at the time." OMG - STAY AWAY from this place!!!

I signed up for a membership several months before the Overland location opened, with the stipulation that there would be no charges until the opening date. However, the opening date got pushed back several times, and I ended up canceling my membership a couple of months before the opening date came. In the meantime, my debit card number changed because I lost my card. I was contacted in September 2105, several months after the gym opened, because my "account was past due" for $74...apparently the gym had not canceled my membership as requested and had attempted to bill me for several months using an invalid card number. They wanted money for a membership I had canceled before I had ever been able to use it! They contacted me again in January 2016, but this time for $400+. Both times, I responded and explained that I had canceled my account before the gym ever opened. I was never contacted again, and assumed the matter had been resolved until today, when I was told my account has gone into third party collections. I'm not sure what happened in the intervening 36 months, but I'm blindsided and upset. Poor business practices. Poor customer service.

After spending thousands of dollars with them (including expensive personal training session that never got used because I started at a job that did not work with the Gym schedule) the only option they provide for cancellation if life has changed is to go in person and sign a form. Then they charge you the annual fee that has not yet come into play as well as an additional month of dues. I sure hope the additional $35 and waste of my time and gas is worth it because you have lost a potential customer forever. When I expressed my frustration the lady at the counter was very rude saying you signed an agreement. Yes, she is correct 3 years ago I signed a long form with lots of small writing and yes you have every legal right to charge me additional funds but is a a good business model and good customer service?

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Address: 2273 S Vista Ave Ste 120 Oak Park Plaza, Boise, Idaho, United States, 83705-7350

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