Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We spoke with the customer and discovered that she didn't have her TV set on a wide screen setting. After she switched the TV to a wide screen setting the problem was solved.The customer was happy that we were able to assist her and resolve the issue.
The pictures the customer ordered was shipped via [redacted] to: [redacted] [redacted] on August [redacted], 2015. The photos were taken in June of 2015. Our processing time to ship orders in June is 8-10 weeks. We do not offer discounts on completed...
The customers order was shipped to [redacted] (daughter of the complainant) [redacted]. EAP spoke with the customer on August [redacted], 2015 and the customer informed EAP that she received the photos in the mail on August [redacted], 2015 and that she was happy with them
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We spoke with the customer and discovered that she didn't have her TV set on a wide screen setting. After she switched the TV to a wide screen setting the problem was solved.The customer was happy that we were able to assist her and resolve the issue.
The pictures the customer ordered was shipped via [redacted] to: [redacted] [redacted] on August [redacted], 2015. The photos were taken in June of 2015. Our processing time to ship orders in June is 8-10 weeks. We do not offer discounts on completed...
orders.
The customers order was shipped to [redacted] (daughter of the complainant) [redacted]. EAP spoke with the customer on August [redacted], 2015 and the customer informed EAP that she received the photos in the mail on August [redacted], 2015 and that she was happy with them