While working on the vehicle it was noticed that one of the wheels was bent/cracked and we advised him it should be replaced with either new or used . This was noted on his work order and we installed his spare for him. We believe he was unhappy that the price we quoted included marking up the...
price of our wheel because he could find one for less. As for the other wheel and flat tire or brakes being damaged, this was never mentioned to us till now . As shop owner ( per my several conversation with the Revdex.com ) what can I possibly do after 4 months plus has passed? What was done to fix the brakes ? As for us intentionally damaging his vehicle ? Absolutely not.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Unfortunately I disagree with the response and I was never given an option for new, and with multiple issues that continued I must say that Johns in my opinion is in no way an upstanding business and with that in mind I warn others to be cautious of doing business with a place that when vehicles are brought in they may come out with more problems and you will be blamed at your expense.
Regards,
[redacted]
While working on the vehicle it was noticed that one of the wheels was bent/cracked and we advised him it should be replaced with either new or used . This was noted on his work order and we installed his spare for him. We believe he was unhappy that the price we quoted included marking up the...
price of our wheel because he could find one for less. As for the other wheel and flat tire or brakes being damaged, this was never mentioned to us till now . As shop owner ( per my several conversation with the Revdex.com ) what can I possibly do after 4 months plus has passed? What was done to fix the brakes ? As for us intentionally damaging his vehicle ? Absolutely not.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Unfortunately I disagree with the response and I was never given an option for new, and with multiple issues that continued I must say that Johns in my opinion is in no way an upstanding business and with that in mind I warn others to be cautious of doing business with a place that when vehicles are brought in they may come out with more problems and you will be blamed at your expense.
Regards,
[redacted]