Hello this is [redacted] as far as I know we have done the repairs and reimbursed [redacted] the money for the taxes that she incurred , I have called her family two or three times and have been told by her daughter that she is happy . If you find anything else I can to help her please let me know...
I am writing on behalf of Johns Auto Sales in [redacted], MA in regards to the complaint filed against us by [redacted] on 4/23/2015. Since the complaint we have met with the customer and resolved the pending issue. The customers money has been returned to him and he has assured us that the...
complaint would be withdrawn. This issue was an unfortunate breakdown in communication which we have apologized for and going forward will work diligently to assure something like this does not happen again.
I have reached out to Ms. [redacted] on several occasions. Ms. [redacted] had an appointment to drop off vehicle back on Sunday, January 15th for a Monday service appointment. Ms. [redacted] never dropped off vehicle or called to reschedule appointment. I have also reached out to Ms. [redacted] by phone and no...
response or answer. We are trying to resolve Ms. [redacted] issues but unfortunately Ms. [redacted] hasn't kept appointment or returned any of our calls. We have know problem addressing her issues but we need the vehicle to do so. I can be reached at [redacted] Thank you, [redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
There is actually nothing that you did to fix my vehicle, after bringing it to you multiple times. All that was done was it wax driven until the light shut off long enough for your friends to slap a faulty inspection sticker on it. I tried to return the vehicle and you wouldn't take it back, I have had nothing but issues with it since DAY 1. 20 miles of driving it off of the lot, since having it, less than 6 months there has been problem after problem, after problem. I am paying on a car that isn't even drivable, because the engine is ruined, even though you guarantee your cars to be reliable and everything else. it's all a lie, you knew you sold me a lemon. there is nothing but deceit with your business, and it's not just me who has had the same sort of issues.
Regards,
[redacted]
My appointment day was not January 15 it was for Janunary 29 but I didn't have no one to get my kids from school. Because I love live in Fall River now. I couldn't leave my car with them with no way getting back home.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
I just wanted to send you an update on [redacted] complaint.Ms. [redacted] 2003 [redacted] has been repaired andshe is now happy. We addressed all of her concerns and the vehicleis fully repaired. Should you have any questions please feel free to phoneme at [redacted].Sincerely,[redacted]...
[redacted]General ManagerJohn';s Auto Sales[redacted]
We want our customers to be happy with their purchase and stand behind what we sell. If Roland isn't satisfied then he needs to come to see us and we will resolve this issue to his satisfaction.
Hello this is [redacted] as far as I know we have done the repairs and reimbursed [redacted] the money for the taxes that she incurred , I have called her family two or three times and have been told by her daughter that she is happy . If you find anything else I can to help her please let me know...
sincerly [redacted]
I am writing on behalf of Johns Auto Sales in [redacted], MA in regards to the complaint filed against us by [redacted] on 4/23/2015. Since the complaint we have met with the customer and resolved the pending issue. The customers money has been returned to him and he has assured us that the...
complaint would be withdrawn. This issue was an unfortunate breakdown in communication which we have apologized for and going forward will work diligently to assure something like this does not happen again.
I have reached out to Ms. [redacted] on several occasions. Ms. [redacted] had an appointment to drop off vehicle back on Sunday, January 15th for a Monday service appointment. Ms. [redacted] never dropped off vehicle or called to reschedule appointment. I have also reached out to Ms. [redacted] by phone and no...
response or answer. We are trying to resolve Ms. [redacted] issues but unfortunately Ms. [redacted] hasn't kept appointment or returned any of our calls. We have know problem addressing her issues but we need the vehicle to do so. I can be reached at [redacted] Thank you, [redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
There is actually nothing that you did to fix my vehicle, after bringing it to you multiple times. All that was done was it wax driven until the light shut off long enough for your friends to slap a faulty inspection sticker on it. I tried to return the vehicle and you wouldn't take it back, I have had nothing but issues with it since DAY 1. 20 miles of driving it off of the lot, since having it, less than 6 months there has been problem after problem, after problem. I am paying on a car that isn't even drivable, because the engine is ruined, even though you guarantee your cars to be reliable and everything else. it's all a lie, you knew you sold me a lemon. there is nothing but deceit with your business, and it's not just me who has had the same sort of issues.
Regards,
[redacted]
My appointment day was not January 15 it was for Janunary 29 but I didn't have no one to get my kids from school. Because I love live in Fall River now. I couldn't leave my car with them with no way getting back home.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
I just wanted to send you an update on [redacted] complaint.Ms. [redacted] 2003 [redacted] has been repaired andshe is now happy. We addressed all of her concerns and the vehicleis fully repaired. Should you have any questions please feel free to phoneme at [redacted].Sincerely,[redacted]...
[redacted]General ManagerJohn';s Auto Sales[redacted]
We want our customers to be happy with their purchase and stand behind what we sell. If Roland isn't satisfied then he needs to come to see us and we will resolve this issue to his satisfaction.