John's Painting Contractor Reviews (1)
Review: Johns Painting Contractor LLC painted my house in June 2012.In spring 2013 we noticed black streaks bleeding through areas where new cedar shakes were installed.We called several times before [redacted] came to inspect.He said he wanted a [redacted] rep to see it.Two weeks passed during which we made several calls. [redacted] claimed he was waiting for the [redacted] rep.After that [redacted] said the rep stated it must have been a bad can of paint.This to me was silly.How can anyone tell which can was used when the whole house was painted.Several more weeks passed with us calling[redacted] & leaving messages.Finally,as a result of our threats to file a complaint with the Revdex.com,[redacted]sent his painter to repaint the areas with the black streaks.He examined the bad areas & said if he repainted it would bleed through again.Meanwhile we contacted [redacted]telling them what primer & paint was used on our house.They said the only way to fix the bleed through is to prime it with a different primer & then reaply the topcoat.Four more weeks have passed with no calls from [redacted] as to how he intends to fix this problemDesired Settlement: We want the areas of bleed through properly refinished
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I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.