John's Repair and Towing Reviews (5)
John's Repair and Towing Rating
Description: Towing - Automotive
Address: 910 Plummer Ct, Neenah, Wisconsin, United States, 54956-2335
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After reviewing the situation with my driver I found out that the hood of the vehicle was closed on to a piece of plastic that was from a jump pack, our driver pushed down the hood and it wouldn't close. The owner Michelle then stepped in front of the driver and pushed hard on the center of...
the hood and dented the hood. So at the end of the day we didnt actually dent it she did.Thank you
Company states that they never attempted to close the hood, they were just going to retrieve their jump pack and that's when the consumer came up and closed it with the part still in the hood. The company has explained this all to the consumer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Michelle [redacted]. I reviewed John's towing statement which was inaccurate. He pushed down on the hood with his part under the hood which caused the damage.
This company is terrible at what they do! I wanted a medium duty truck towed 20 miles, and it took them 2.5 hours and they charged over $300. Any company that knows how to do anything could've done it in 60 minutes. Terrible company go elsewhere unless you've got LOTS of time and LOTS of money!
They punctured our oil pan when towing a vehicle & it was fixed twice by them & when it was still leaking & we called them & were told someone would get back to us but never did. We finally had to get it fixed by our mechanic which cost us $212.00 & they would not reimburse because the manager, Paul, said we didn't let them fix it. Hard to do when they don't call you back.