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John's Repair and Towing

W6131 Schroth Ln # 4, Greenville, Wisconsin, United States, 54942-8020

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Reviews Auto Services, Towing Company John's Repair and Towing

John's Repair and Towing Reviews (%countItem)

Had Johns towing out to jump the car at fvtc parking lot and he closed the hood with the jump box in it and it damaged the hood. I spoke to Courtney rowe the owners daughter and she said they would fix it and now they said they are not and wont answer calls from myself or my insurance company. It punctured the paint and hood. Very unethical people to deal with.

John's Repair and Towing Response

After reviewing the situation with my driver I found out that the hood of the vehicle was closed on to a piece of plastic that was from a jump pack, our driver pushed down the hood and it wouldn't close. The owner Michelle then stepped in front of the driver and pushed hard on the center of the hood and dented the hood. So at the end of the day we didnt actually dent it she did.Thank you

Customer Response

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

Michelle ***. I reviewed John's towing statement which was inaccurate. He pushed down on the hood with his part under the hood which caused the damage.

John's Repair and Towing Response

Company states that they never attempted to close the hood, they were just going to retrieve their jump pack and that's when the consumer came up and closed it with the part still in the hood. The company has explained this all to the consumer.

Customer Response

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,.
Michelle ***. The company did close the hood with their part that they forgot under it. I took my car to their business showed them his fingerprints on the hood. In fact I yelled at him for not using the emblem to close the hood instead of fingerprints. They have changed their story and I feel have very unethical business practices.

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Address: W6131 Schroth Ln # 4, Greenville, Wisconsin, United States, 54942-8020

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+1 (920) 725-4101

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