John's Roast Beef Reviews (2)
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John's Roast Beef Rating
Address: 111 Western Ave, Lynn, Massachusetts, United States, 01904-2746
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Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
I have communicated w/the business owner on several occasions and he's apologized for the incident but in the same breath still denies this took place. I forwarded him the information regarding the date and time I presented to his restaurant and where it shows on camera me writing down and leaving my info w/his employee. Also he stated he has a hard time believejng this happened but also stated he was never notified that I went to his establishment and stated my compliant. If your going to apologize stop denying it happened, because that's not an apology at that point.
Regards,
[redacted]
[redacted] whom this may concern. I have communicated with Ms. [redacted] on a couple of occassions. I first apologized about the miscommunication on our part. I interviewed my staff via group text. Ms. [redacted]'a number was breached but not her credit card info. This is the first time we've had this...
issue. The person that contact Ms. [redacted] and claimed he received her info from my employees must he identified. We've had a recent former emplyee that has been harassing us in various ways so it's important we identify it or our end as well. For the time being I would like to offer Ms. [redacted] a free meal on us and we apologize for this inconvenience. We've been a family business for over 40 years and our reputation is everything. Sincerely,[redacted]Owner of Johns Roast Beef & Seafood