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John's Trucking of Agawam, Inc.

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John's Trucking of Agawam, Inc. Reviews (1)

For something as simple as buying a pile of rocks, this was a painful experience. I went in on a Monday afternoon and ordered 8 tons of stone to be delivered on Tuesday. I was told that the delivery would be made between 1PM and 4PM. I was invited to a meeting that day and declined as I needed to be home to receive the delivery. at 4:00PM the delivery was not here and I called to find out what was going on. The person that answered the phone said that his "regular" driver called out and I was rescheduled for that evening. I was going to be the first load. I called again at 5:00 when the load was still not delivered and the individual told me he "tried to call me three times" My phone never rang. He was the rudest [redacted] you can imagine and said he could cancel the order if I had a problem with this. I needed the delivery, as I had a crew coming the next morning to work with the stone. My delivery finally came at 5:45PM. The driver said that he was the regular driver and that there had been no reschedule. So obviously I was lied to by the office as well. It's not that this was a big order, but way too much drama for what should be so simple.

I have since found out that nobody really likes doing business with this guy.... too bad. I usually like supporting local busineses

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