Johnson Canvas & Awning

This vehicle arrived at our repair shop with an expired NYS inspection stickerOur initial diagnostic pointed to a defective fuel injector and a misfire on the same corresponding cylinderWe replaced the fuel injector and reset the car computerBefore the inspection could be performed, the vehicle needed to be driven at highway speeds for at least milesAs a courtesy, we offered to do the drive to see if the inspection would passAfter miles, the vehicle, despite having no more failures, would not pass the "readiness" portion of the testTo try and expedite the vehicle getting passed the readiness monitors, we ran an engine cleaning system through the engineWe drove the vehicle an additional miles but it still did not pass the readiness monitorsAt that time, we advised the customer to pick up his car and bring it back after an additional long highway driveThe customer took his car and did not returnIf his check e ngine light did come on, we could have checked it and probably fixed itIf the customer drove his car for an additional amount of miles and his check engine light stayed off, his car probably would have passed the inspectionHe never gave us the opportunity to finish what we startedThank You

This vehicle arrived at our repair shop with an expired NYS 2014 inspection sticker. Our initial diagnostic pointed to a defective fuel injector and a misfire on the same corresponding cylinder. We replaced the fuel injector and reset the car computer. Before the inspection could be performed, the...

vehicle needed to be driven at highway speeds for at least 40 miles. As a courtesy, we offered to do the drive to see if the inspection would pass. After 120 miles, the vehicle, despite having no more failures, would not pass the "readiness" portion of the test. To try and expedite the vehicle getting passed the readiness monitors, we ran an engine cleaning system through the engine. We drove the vehicle an additional 20 miles but it still did not pass the readiness monitors. At that time, we advised the customer to pick up his car and bring it back after an additional long highway drive. The customer took his car and did not return. If his check e ngine light did come on, we could have checked it and probably fixed it. If the customer drove his car for an additional amount of miles and his check engine light stayed off, his car probably would have passed the inspection. He never gave us the opportunity to finish what we started. Thank You.