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Johnson County R E M C

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Johnson County R E M C Reviews (7)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.I thank MrS [redacted] for his response to my complaint because this is the first time anything in writing has been providedFirst: In MrS [redacted] ’s response when discussing “code violations” he states “This includes meter bases that are located in enclosed spaces.” However the word “enclosed” does not appear in either of the Indiana Electric Code Sections he cites How can words that are not in the code be used as the basis for a violation?Second: In regard to the first sentence of Section IAC 4-1-5A of the Indiana Electric Code which states “It is recommended that all meters hereafter installed should be located outdoors.” Recommended does not mean required Also Mr S [redacted] did not include the second sentence of the same code which states “Where outdoor installation is impractical, meters may be located indoors, as near as possible to the service entrance, in a clean, dry, safe place“ The code allows the current installation, even if a screened porch is considered indoors, which I do not.Third: Regarding Section IAC 4-1-5B, I would ask MrS [redacted] to provide the record of complaints either by me or Johnson County REMC regarding “visits of the meter reader or tester will cause unreasonable annoyance to the customer or undue inconvenience to the utility.” If opening a screen door is unreasonable or inconvenient, there should be a record of complaints.Fourth: Moving the meter from the current “clean, dry, safe place” to an outdoor area will cause “unreasonable annoyance to the customer” because of the following issues.Decreases service reliability because risk of meter damage is more likely due to exposure to the weather, vandals and other possible incidents.Increases my cost because Johnson County REMC responsibility ends at the output of the meter and any service issues will require me to hire an electrical contractor.Reduces property value because a proposed solution is a post mounted meter used in agricultural areas Any structure of that nature in a residential subdivision creates a situation unique to the area and warrants the property less desirable.Likely extends an outage because service restoration is prioritized by issues affecting the highest number of customers first, thus moving my installation to the bottom of the response list.Increases the risk and time of an outage correspondingly raises the risk of home damage due to loss of power to the basement sump pump, spoiled food and damage to electronic devices when power is restored.If the meter location was “an issue that we have had to work around for years”, as MrS [redacted] states, why was there no objection to the building permit? When applying for the permit, I was told to allow free access to the meter That requirement has been upheld on my part from day one without complaint by Johnson County REMC My meter installation is allowed by code, does not restrict Johnson County REMC access, was not an issue for more than twenty years and should not be included with installations that do For the reasons stated above, moving the meter will have a serious negative impact and should remain in the current location Regards, [redacted] ***

I am writing in response to case ID [redacted] in which Mr [redacted] has filed a complaint regarding relocating a meter.Johnson County REMC is currently installing a new metering system that requires us to change all the meters on our systemDuring this change out, we have decided to fix any code violations that are foundThis includes meter bases that are located in enclosed spacesThis would include the cases of meter bases located in enclosed spaces.Section IAC 4-1-5A of the Indiana Electric Code states, “It is recommended that all meters hereafter installed should be located outdoors.”Section IAC 4-1-5B of the Indiana Electric Code state, “Unless unavoidable, meters should not be installed in any location where the visits of the meter reader or tester will cause unreasonable annoyance to the customer or undue inconvenience to the utility.” Johnson County REMC made the decision that all meter bases that are in enclosed spaces should be relocated to an outdoor location during our meter replacementWe recognized that while some locations were enclosed without the knowledge or permission of Johnson County REMC, many other locations were known about and allowed for the past to years agoDue to this, we made the decision that we would hire an electrician to relocate the meter base to the nearest suitable location at no cost to our memberIf the member wants the meter placed in a different location or more work done than just relocating the meter base, the member would pay the additional costThe meter in question at Mr [redacted] residence is inside a screened in porch, thus inside an enclosed spaceThe meter can only be accessed by opening a door and walking inside a roofed, enclosed spaceI have attached a picture of the location to this documentWe have informed MrTobar that we are going to pay an electrician, at no cost to him, to relocate the meter base outside the structureIf he wishes, the existing box can remain with a blank cover placed over the top of itWe have approximately meters out of 24,that are in enclosed spacesWe are offering a fair, no cost solution to an issue that we have had to work around for yearsKevin [redacted] P.EDirector of Engineering Johnson County REMC

I am writing in response to case ID *** in which Mr*** *** has filed a complaint regarding relocating a meter.Johnson County REMC is currently installing a new metering system that requires us to change all the meters on our systemDuring this change out, we have decided to fix any code
violations that are foundThis includes meter bases that are located in enclosed spacesThis would include the cases of meter bases located in enclosed spaces.Section IAC 4-1-5A of the Indiana Electric Code states, “It is recommended that all meters hereafter installed should be located outdoors.”Section IAC 4-1-5B of the Indiana Electric Code state, “Unless unavoidable, meters should not be installed in any location where the visits of the meter reader or tester will cause unreasonable annoyance to the customer or undue inconvenience to the utility.”Johnson County REMC made the decision that all meter bases that are in enclosed spaces should be relocated to an outdoor location during our meter replacementWe recognized that while some locations were enclosed without the knowledge or permission of Johnson County REMC, many other locations were known about and allowed for the past to years agoDue to this, we made the decision that we would hire an electrician to relocate the meter base to the nearest suitable location at no cost to our memberIf the member wants the meter placed in a different location or more work done than just relocating the meter base, the member would pay the additional cost.The meter in question at Mr*** residence is inside a screened in porch, thus inside an enclosed spaceThe meter can only be accessed by opening a door and walking inside a roofed, enclosed spaceI have attached a picture of the location to this documentWe have informed MrTobar that we are going to pay an electrician, at no cost to him, to relocate the meter base outside the structureIf he wishes, the existing box can remain with a blank cover placed over the top of it.We have approximately meters out of 24,that are in enclosed spacesWe are offering a fair, no cost solution to an issue that we have had to work around for years.Kevin *** P.E.Director of Engineering Johnson County REMC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI thank MrS***
for his response to my complaint because this is the first time anything in
writing has been providedFirst: In
MrS***’s response when discussing “code violations” he states “This
includes meter bases that are located in enclosed spaces.” However the word “enclosed” does not appear
in either of the Indiana Electric Code Sections he cites. How can words that are not in the code be
used as the basis for a violation?Second: In
regard to the first sentence of Section IAC
4-1-5A of the Indiana Electric Code which states “It is recommended that
all meters hereafter installed should be located outdoors.” Recommended does
not mean required. Also Mr
S*** did not include the second sentence of the same code which states
“Where outdoor installation is impractical, meters may be located indoors, as
near as possible to the service entrance, in a clean, dry, safe place“ The
code allows the current installation, even if a screened porch is considered
indoors, which I do not.Third: Regarding Section IAC 4-1-5B, I would ask MrS*** to
provide the record of complaints either by me or Johnson County REMC regarding
“visits of the meter reader or tester will cause unreasonable annoyance to the
customer or undue inconvenience to the utility.” If opening a screen door is unreasonable or
inconvenient, there should be a record of complaints.Fourth: Moving the meter from the current “clean, dry, safe place” to an outdoor
area will cause “unreasonable annoyance to the customer” because of the
following issues.Decreases service reliability because risk of meter
damage is more likely due to exposure to the weather, vandals and other
possible incidents.Increases my cost because Johnson County REMC
responsibility ends at the output of the meter and any service issues will
require me to hire an electrical contractor.Reduces property value because a proposed
solution is a post mounted meter used in agricultural areas. Any structure of that nature in a residential
subdivision creates a situation unique to the area and warrants the property
less desirable.Likely extends an outage because service
restoration is prioritized by issues affecting the highest number of customers
first, thus moving my installation to the bottom of the response list.Increases the risk and time of an outage
correspondingly raises the risk of home damage due to loss of power to the
basement sump pump, spoiled food and damage to electronic devices when power is
restored.If the meter location was “an
issue that we have had to work around for years”, as MrS*** states, why
was there no objection to the building permit? When applying for the permit, I was told to allow free access to
the meter. That requirement has been
upheld on my part from day one without complaint by Johnson County REMC. My
meter installation is allowed by code, does not restrict Johnson County REMC
access, was not an issue for more than twenty years and should not be included
with installations that do. For the
reasons stated above, moving the meter will have a serious negative impact and
should remain in the current location
Regards,
*** ***

Thank you for your assistance regarding complaint ID ***. We have turned this matter over to our attorney and will be dealing directly with the member regarding this issue Kevin S***, P.EDirector of Engineering Johnson County REMC Office: *** Direct: *** ***

I am writing in response to case ID [redacted] in which Mr. [redacted] has filed a complaint regarding relocating a meter.Johnson County REMC is currently installing a new metering system that requires us to change all the meters on our system. During this change out, we have decided to fix...

any code violations that are found. This includes meter bases that are located in enclosed spaces. This would include the cases of meter bases located in enclosed spaces.Section 170 IAC 4-1-5A of the Indiana Electric Code states, “It is recommended that all meters hereafter installed should be located outdoors.”Section 170 IAC 4-1-5B of the Indiana Electric Code state, “Unless unavoidable, meters should not be installed in any location where the visits of the meter reader or tester will cause unreasonable annoyance to the customer or undue inconvenience to the utility.”
Johnson County REMC made the decision that all meter bases that are in enclosed spaces should be relocated to an outdoor location during our meter replacement. We recognized that while some locations were enclosed without the knowledge or permission of Johnson County REMC, many other locations were known about and allowed for the past 20 to 30 years ago. Due to this, we made the decision that we would hire an electrician to relocate the meter base to the nearest suitable location at no cost to our member. If the member wants the meter placed in a different location or more work done than just relocating the meter base, the member would pay the additional cost.
The meter in question at Mr. [redacted] residence is inside a screened in porch, thus inside an enclosed space. The meter can only be accessed by opening a door and walking inside a roofed, enclosed space. I have attached a picture of the location to this document. We have informed Mr. Tobar that we are going to pay an electrician, at no cost to him, to relocate the meter base outside the structure. If he wishes, the existing box can remain with a blank cover placed over the top of it.
We have approximately 50 meters out of 24,000 that are in enclosed spaces. We are offering a fair, no cost solution to an issue that we have had to work around for years.
Kevin [redacted] P.E.
Director of Engineering Johnson County REMC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I thank Mr. S[redacted]
for his response to my complaint because this is the first time anything in
writing has been provided. First: In
Mr. S[redacted]’s response when discussing “code violations” he states “This
includes meter bases that are located in enclosed spaces.”  However the word “enclosed” does not appear
in either of the Indiana Electric Code Sections he cites.  How can words that are not in the code be
used as the basis for a violation?Second: In
regard to the first sentence of Section 170 IAC
4-1-5A of the Indiana Electric Code which states “It is recommended that
all meters hereafter installed should be located outdoors.”  Recommended does
not mean required.  Also Mr.
S[redacted] did not include the second sentence of the same code which states
“Where outdoor installation is impractical, meters may be located indoors, as
near as possible to the service entrance, in a clean, dry, safe place. “ The
code allows the current installation, even if a screened porch is considered
indoors, which I do not.Third: Regarding Section 170 IAC 4-1-5B, I would ask Mr. S[redacted] to
provide the record of complaints either by me or Johnson County REMC regarding
“visits of the meter reader or tester will cause unreasonable annoyance to the
customer or undue inconvenience to the utility.”  If opening a screen door is unreasonable or
inconvenient, there should be a record of complaints.Fourth: Moving the meter from the current “clean, dry, safe place” to an outdoor
area will cause “unreasonable annoyance to the customer” because of the
following issues.Decreases service reliability because risk of meter
damage is more likely due to exposure to the weather, vandals and other
possible incidents.Increases my cost because Johnson County REMC
responsibility ends at the output of the meter and any service issues will
require me to hire an electrical contractor.Reduces property value because a proposed
solution is a post mounted meter used in agricultural areas.  Any structure of that nature in a residential
subdivision creates a situation unique to the area and warrants the property
less desirable.Likely extends an outage because service
restoration is prioritized by issues affecting the highest number of customers
first, thus moving my installation to the bottom of the response list.Increases the risk and time of an outage
correspondingly raises the risk of home damage due to loss of power to the
basement sump pump, spoiled food and damage to electronic devices when power is
restored.If the meter location was “an
issue that we have had to work around for years”, as Mr. S[redacted] states, why
was there no objection to the building permit?  When applying for the permit, I was told to allow free access to
the meter.  That requirement has been
upheld on my part from day one without complaint by Johnson County REMC.  My
meter installation is allowed by code, does not restrict Johnson County REMC
access, was not an issue for more than twenty years and should not be included
with installations that do.  For the
reasons stated above, moving the meter will have a serious negative impact and
should remain in the current location.
Regards,
[redacted]

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Address: 750 International Drive, Franklin, Indiana, United States, 46131

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