[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I did reach an agreement with Jones'z and he has repaired my car and agreed to give me two hours credit on my next repair.I am satisfied with our agreement so I consider the matter resolvedThankyou .*** ***
I have been in contact with *** and have explained that used parts are not a correct fit for fuel system,but he still wanted to go ahead with repairsI do not feel we have done any wrong as we didn't supplythe part that is leaking but did get the vehicle back in on 07/28/We currently
have the vehicle inand have it repaired, free of charge for himThe parts needed to repair this vehicle have beendiscontinued and no longer available, he had us do a repair verses replacement due to no parts to repairvehicleI have also filled his vehicle with fuel per his request and given him some credit for repairsneeded on other vehicle*** seems to be happy and stated he will contact you to resolve this issue.Thanks*** ***Jones'Z Automotive Services###-###-####jonesza [email protected]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I did reach an agreement with Jones'z and he has repaired my car and agreed to give me two hours credit on my next repair.I am satisfied with our agreement so I consider the matter resolvedThankyou .*** ***
I have been in contact with *** and have explained that used parts are not a correct fit for fuel system,but he still wanted to go ahead with repairsI do not feel we have done any wrong as we didn't supplythe part that is leaking but did get the vehicle back in on 07/28/We currently
have the vehicle inand have it repaired, free of charge for himThe parts needed to repair this vehicle have beendiscontinued and no longer available, he had us do a repair verses replacement due to no parts to repairvehicleI have also filled his vehicle with fuel per his request and given him some credit for repairsneeded on other vehicle*** seems to be happy and stated he will contact you to resolve this issue.Thanks*** ***Jones'Z Automotive Services###-###-####jonesza [email protected]