Sign in

Jordan Mower, Inc.

Sharing is caring! Have something to share about Jordan Mower, Inc.? Use RevDex to write a review
Reviews Jordan Mower, Inc.

Jordan Mower, Inc. Reviews (11)

Additional information has been sent to Ms *** at the email she provided to us (***)We have sent her log in information for the Get the gear account we created for her with her points plus additional points given to her and we have issued her an array of full value product coupons on Boulder Brands businesses. Ms*** can log into her account and redeem her points directly through the Evol website At this time, we consider this complaint closed

Complaint: ***
I am rejecting this response because: What are the testing results? Where is the compensation?
Regards,
*** ***

I appreciate being notified of this concern.  While we have a third party company running this promotion, Udi's stands behind our consumers and I will be happy to resolve this complaint directly. Today I will be mailing 5 complimentary Udi's coupons to [redacted]. I am sorry that...

this promotion caused frustration. Sincerely,Lynn H[redacted]Senior Director Consumer Relations

Thank you for sharing this concern. Please be assured that this is a legitimate rebate, however, we have had consumers experience technical problems with submissions.  I will be happy to issue you the $7 directly. If you would like to share your sisters information, I will do the same for...

her. Thank you,Lynn H[redacted]Senior Director, Consumer Relations

Complaint: [redacted]
I am rejecting this response because:
I was in need of the test results. That's why I asked for the test results. It was Boulder Brands who mentioned the compensation. I need these testing results. The complaint needs to be reopened and Boulder Brands must address the complaint about their failure to provide me with testing results.
Regards,
[redacted]

Thank you for your contact. Mr [redacted] has an open claim with us for what he deems as suffering and has requested $1,000.00 for himself and $1,000.00 for his mother due to alleged illness.  His file is ongoing pending review.

Dear Mr. [redacted],  Thank you for allowing us to investigate your experience. Our Quality Team reviewed the manufacturing processes of this product and found that all analytical and batch records were in order according to specifications.  In addition, we have no other reports of like illnesses on this product nor do we have like complaints of off taste. In view of our stringent quality control procedures, we are confident that our product was not the cause of your illness.  Regards,Lynn H

Complaint: [redacted]
I am rejecting this response because: "It is our understanding that she has received information she was seeking".- I'd love to know what information I received that satisfied my issue?"Her file shows that we responded and have been awaiting her to provide her account information so that we could investigate with the promotional company"-I'd love to know what this means as well. Empty words do not make something true. I was contacted by [redacted] a month after leaving my points at the Boulder office. She asked how many points I had and I specifically conveyed numerous times now that I needed assistance determining how many points I have as many of the wrappers do not state how many points they are worth.  "Her loyalty was evident in her communication to us and we hope that she does not allow this experience to negatively impact how much she enjoys our products"-Really? What have you done to retain me as a customer? What? Simply resolving my original issue will not satisfy me at this point as I have had to jump through hoops, make in person visits and use a third party to even get a response from you. I will not be satisfied by you doing your job that wasn't done correctly in the first place. My loyalty is not remotely being appreciated in the way you say it is. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I need a copy of the results.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will look for my rebate in the mail. My sister is taking your word that this is a legitimate rebate and will expect her $7 soon.
Regards,
[redacted]

I appreciate the opportunity to respond. I have spoken with Mr [redacted] and he was sorry to hear that Ms [redacted] feels this way. We hope she understands that we do not run our Evol promotion from the Boulder office she visited and therefore he was not able to readily assist her. He...

did however make arrangements for our promotional company to contact her directly. It is our understanding that she has received information she was seeking.In addition, I run the call center which received Ms [redacted] Contact Us email. Her file shows that we responded and have been awaiting her to provide her account information so that we could investigate with the promotional company. Evol cares deeply about their consumers and we regret that this was not conveyed. Her loyalty was evident in her communication to us and we hope that she does not allow this experience to negatively impact how much she enjoys our products.

Check fields!

Write a review of Jordan Mower, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Jordan Mower, Inc. Rating

Overall satisfaction rating

Address: 399 Jefferson Rd, Parsippany, Florida, United States, 07054-3707

Phone:

Show more...

Web:

www.boulderbrands.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Jordan Mower, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Jordan Mower, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated